JOSEPH BANDAZA | Page 3

I know some people are leery of dealership service but not this family. We have received excellent service from Joe, Tom and also Kyle in the auto body shop. Always friendly and most important, truthful a not this family. We have received excellent service from Joe, Tom and also Kyle in the auto body shop. Always friendly and most important, truthful and fair. Been purchasing our vehicles from Sullivan Bros. for years. More

by gturch1 Verified Customer Verified Customer

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On December 21st I placed order number 5843114 using the Tire Advantage link on your website. The appointment was for December 28th at 8 AM. That quote was for a Continental CrossContact LX Sport 235/6 Tire Advantage link on your website. The appointment was for December 28th at 8 AM. That quote was for a Continental CrossContact LX Sport 235/65R18 Installed. And that the The installed price includes: Tires Mounting, Balancing, & Installation Disposal Fees Shop Supplies Delivery to Installer $ 0.00 Tire $196.00 Labor $ 39.95 Subtotal $235.95 Tax* $ 12.25 Total $248.20 What Sullivan Brothers Nissan charged me was Actual bill: Tire $200.00 Labor $ 39.95 Tax $ 12.60 Shop Supplies $ 1.60 ? Total $ 254.15 $254.15 – 248.20 = $5.95 overcharge. $4.00 more for a tire $1.60 for Shop supplies that were supposed to be included. $5.60 Total which increased the tax by $0.35 $0.35 Tax extra $5.95 that Sullivan Brothers Nissan overcharged. On top of that when I got home I noticed that on the charge slip that my Service Advisor Tom Georgakopoulos overcharged my credit card by $600.00. I had to call Tom to have him correct the error. The $5.95 that Sullivan Brothers Nissan overcharged me still remains an issue. More

by Plymouth1620 Verified Customer Verified Customer

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Every time I bring my car in to Sullivan for service I am happy with the results. The employees are always professional, courteous and efficient! happy with the results. The employees are always professional, courteous and efficient! More

by CHRISSIECR1970 Verified Customer Verified Customer

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