JR Disbrow | Page 3

We are always treated wonderfully by our Service Writer, J.R. Disbrow. We travel from Citrus County, over an hour drive each way, to have our car serviced at Ocean Honda. That’s because we can’t find bett J.R. Disbrow. We travel from Citrus County, over an hour drive each way, to have our car serviced at Ocean Honda. That’s because we can’t find better service elsewhere! Thank you! More

by MAEWE Verified Customer Verified Customer

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My dealership at ocean Honda feels like part of my family. From sales, I bought 3 cars, with Carlos Whitlock and service with JR since 2017. I’ve sent many friends and there too. They are my go to peo family. From sales, I bought 3 cars, with Carlos Whitlock and service with JR since 2017. I’ve sent many friends and there too. They are my go to people. LOVE them ! More

by kschopmeyer Verified Customer Verified Customer

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Service was very good as always. JR took all the information for the tech to have done and check my concerns. The results are that the car needs a rack and pinion replacement which i JR took all the information for the tech to have done and check my concerns. The results are that the car needs a rack and pinion replacement which is on back order. Hopefully it comes in sooner that later. It was a good experience. More

by Manny Verified Customer Verified Customer

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my experience at Ocean Honda is always pleasurable. The staff is always polite and courteous. Brandon Was very helpful with meeting all of my vehicle needs that day. He has always kind, courteous and e The staff is always polite and courteous. Brandon Was very helpful with meeting all of my vehicle needs that day. He has always kind, courteous and efficient. It is because of the service I get there, that I always return for my service at Ocean Honda. More

by SJAMECOOK Verified Customer Verified Customer

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Initial Service rep was fine. I picked up vehicle after 5. There was 1 service rep to help customers. He was busy on the phone with a customer. No one was available to help. I ask I picked up vehicle after 5. There was 1 service rep to help customers. He was busy on the phone with a customer. No one was available to help. I asked the receptionist and she said to simply wait until he was done as he had to check me out. I waited but the service rep continued to remain on the phone with a customer. I went back to the receptionist but she again said she couldn’t help. A couple of sales reps tried to help but couldn’t. After still waiting I again went to the receptionist to ask the the GM’s number but she said she didn’t have it. She told me to call the main phone number and ask for the GM but it was after hours and he was not working. A lady at the front desk told her she did have the GM card and she should give it to me. Sales reps were great, service reps were great but not enough to help after 5. Receptionist needs customer service training. This could have and should have been a better experience More

by mchughes5 Verified Customer Verified Customer

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JR is the best. He knows how to take care of his customers. I have been coming to this dealer for years to get my cars done. He knows how to take care of his customers. I have been coming to this dealer for years to get my cars done. More

by YUANLIAN Verified Customer Verified Customer

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Prompt, courteous service. JR got me in and out quickly with a new battery and a car wash.. JR got me in and out quickly with a new battery and a car wash.. More

by BOB_SELFE Verified Customer Verified Customer

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Love my service advisor JR Disbrow! !! Always very nice and very helpful I appreciate that. !! Always very nice and very helpful I appreciate that. More

by ROMAN2421 Verified Customer Verified Customer

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