JW Painter
JW Painter at Marlow Ford
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JW Painter

General Manager

Marlow Ford

1021 US-211 West
Luray, VA 22835

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of JW Painter

April 19, 2025

Dealership Rating
Employee Rating

Great experience, shout out to Emma for explaining the paper and finishing promptly.and professionally More

by randyhawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2025

Marlow Ford responded

Thank you, Randy, for the fantastic review and the kind shout-out to Emma! We’re so glad to hear that your experience at Marlow Ford was a great one. Emma takes pride in making the paperwork process smooth and professional, and we’re thrilled she left a positive impression. Thank you again for your support—we truly appreciate it and look forward to helping you again in the future!

April 15, 2025

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Employee Rating

Everyone was very courteous and professional. I have never had any better professional like I had during this process in buying a car. More

by fpainter45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2025

Marlow Ford responded

We’re truly grateful for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided the most professional and courteous service you’ve ever received during a vehicle purchase. At Marlow Ford, we are committed to exceeding expectations, and your feedback is a wonderful reflection of our dedication to integrity, relationships, and exceptional service. Thank you again—we look forward to continuing to serve you and building a lasting relationship!

March 22, 2025

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Was a pleasure doing business with this dealership. Everyone made the deal go smoothly and painless More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Marlow Ford responded

Thank you so much, Robin, for sharing your experience! We’re thrilled to hear that your visit to the dealership was smooth and painless — that’s exactly the kind of experience we strive to provide. Our team is dedicated to making every step of the process easy and stress-free, and we're so glad we could deliver that for you. We truly appreciate you choosing us and hope to see you again in the future. Thank you again for your kind words — it means the world to us!

November 23, 2024

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Best dealer that I have been to , and best customer service.. Marlow in Luray will be my dealer from now on !! Thanks so much.. More

by sewcool2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Marlow Ford responded

Thank you so much for your glowing review! We’re thrilled to hear that you had such a great experience with us at Marlow Ford in Luray. Providing top-notch customer service is always our priority, and it means the world to us that you’ve chosen us as your go-to dealership! Your trust and support motivate us to keep delivering the very best. Thanks again, and we look forward to serving you for many years to come!

June 02, 2024

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I am always treated good at this Dealership. They always get my car done on time and alert me if something else is wrong. All the workers are polite. More

by patricia8
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Recommend Dealer
Yes
Jun 03, 2024

Marlow Ford responded

Thank you for your amazing review! I'm so glad everything worked out well--we always strive to be friendly and alert, and we're happy that you're happy! Have a great day!

March 01, 2024

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I have used this dealership for service and state inspection for several years and have been satisfied. More

by ELITTEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 04, 2024

Marlow Ford responded

We're delighted to have been your go-to dealership for service and inspections over the years! Your satisfaction is our priority, and we appreciate your continued trust in us. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Thank you for your loyalty!

January 27, 2024

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Great salesman and dealer, very smooth transaction. Would definitely recommend this company for your next Ford. More

by kkmath3881
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver, Emma Lutz

Jan 29, 2024

Marlow Ford responded

We are so ecstatic to hear about your amazing time here at Marlow Ford! We are glad everything went smoothly and can't wait to see you when you are in need of anything!

December 04, 2023

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We recently purchased a new vehicle from Marlow. We could not have been treated better. We tried out the vehicle and decided we wanted to buy it. We were unable to get our schedule together to go More

by cassie.painter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emma Lutz

Dec 04, 2023

Marlow Ford responded

Wow, thank you for the glowing review Cassie! We're thrilled to hear you had a fantastic experience purchasing your new vehicle from Marlow Ford. Our team, especially Emma, is dedicated to making the process seamless, even introducing our snazzy new e-sign and valet delivery service. Cheers to many miles of joy in your new ride!

September 02, 2023

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Good group of dedicated people. From the sales force to the office staff, to the mechanics. They care for their customers. More

by thegoods0
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Marlow Ford responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our automotive team. Our dedicated salesforce, efficient office staff, and skilled mechanics are all committed to providing top-notch service to our valued customers. Your satisfaction is our ultimate goal, and we can't wait to continue serving you and your vehicle in the future. Drive safe and see you again soon!

May 27, 2023

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Employee Rating

I have found Marlow Ford to be a very good dealership to purchase a new Ford vehicle from. I feel that they employ good reputable people that are very knowledgeable about the Ford brand and product offering More

by Fravel’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver, Emma Lutz

May 30, 2023

Marlow Ford responded

Wow! Your excellent feedback, Fravel's, blows us away, and we're thrilled to have met and exceeded your expectations at Marlow Ford! Our exceptional team of reputable experts takes immense pride in delivering a delightful buying experience and surpassing expectations to ensure you drive off in the Ford vehicle of your dreams. Thank you for choosing us as your dealership of choice—we're honored to have played a part in your Ford journey!

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