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Hollywood Kia

Hollywood, FL

4.5
5,078 Reviews

6011 Pembroke Rd

Hollywood, FL

33023

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5,078 Reviews of Hollywood Kia

June 07, 2024

Had my vehicle serviced yesterday and picked it up today. Great experience. Professional Service Attendants Christopher Lopez using their New Dealer Software assisted by Manny from the Cutler Ridge Volkswage More

by The Gladiator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn...Talk Gentleman with a beard., Christopher Lopez
June 06, 2024

it was terrible. My car was kept for three weeks. communication with the manager was terrible, he did not answer all my questions. I had to overpay for a rental car b More

by Danil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
Jun 07, 2024 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

June 06, 2024

Andrew & DeeJay were great! They helped me find the right vehicles & worked with me on getting a deal that I could afford. More

by ERNESTO79DEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez, Jessica Charles, DeeJay Maisonet
Jun 07, 2024 -

Hollywood Kia responded

We are very happy to hear that Andrew and DeeJay provided you with such a positive experience, Ernesto! We sincerely value your business and we look forward to continuing to serve you in the future! wecare@hollywoodkia.com

June 05, 2024

It was a wonderful experience, and the gentleman went above, and beyond to take care of me my situation, I really appreciate the effort that Carlton put in to make sure that I walk out with my favorite v More

by Juju
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove, Garfield Simpson, Jessica Charles
Jun 07, 2024 -

Hollywood Kia responded

Congratulations on your new vehicle! We are so glad that Carlton had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new ride, and we look forward to continuing to serve you in the future! wecare@hollywoodkia.com

June 05, 2024

Mitch and Lilian made the car leasing process so easy. We will definitely recommend friends and family to them and Hollywood Kia. More

by Jessica Vardaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin- Finance, Mitchell Loszynski, Lillian Smith
Jun 07, 2024 -

Hollywood Kia responded

Thank you, Jessica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

June 05, 2024

Era excelente pero últimamente han ido eliminado servicios que le ofrecían al cliente, La gran mayoría de los dealer de autos grandes envían a los clientes por Uber si el auto se va a tardar más More

by Rafael Riefkohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
Jun 05, 2024 -

Hollywood Kia responded

We're sorry to hear that you didn't have a fully satisfying experience, Rafael, and we'd love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

June 04, 2024

HORRIBLE, AND UNCONCERN, HAS NO EMPATHY FOR IT'S CUSTOMERS, FAILED TO DO A CHECK ON MY VEHICLE. More

by Annie Gilyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager, Mitchell Loszynski
Jun 07, 2024 -

Hollywood Kia responded

Annie, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. wecare@hollywoodkia.com

June 03, 2024

In my 25kkm the advisor said me that the transmission oil must be changed and when I did 30kkm service other advisor said that this maintenance is to be done around 60kkm. So the first advisor cheated on me More

by EDILTRONGOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
Jun 07, 2024 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

June 03, 2024

Service was fast, we knew what we wanted, so everyone were helpful and fast in assistance. More

by YLA_90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Alvarez
Jun 04, 2024 -

Hollywood Kia responded

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback. wecare@hollywoodkia.com

June 02, 2024

They were very helpful and made the purchase of my new vehicle easy. They were very responsive to emails in advance of my purchase. More

by C.BERCHEM06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Otero
Jun 03, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

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