Check out Jack Gilvin's reviews on DealerRater

January 16, 2024

Dealership Rating

Employee Rating

They do a good job. That’s all I should need to write. Fourteen fifteen. That’s all I should need to write. Fourteen fifteen. More

by jackinc3333

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello, David Hendrix, Mike Brown, Brian Cole, Ramon Constancio

Helpful 0

Report | Print

Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

December 29, 2023

Dealership Rating

Employee Rating

The team had a great experience in dealing with customers and their way of receiving customers and explaining the product in detail are very much appreciated and it helps me to finalize the vehicle to buy. T and their way of receiving customers and explaining the product in detail are very much appreciated and it helps me to finalize the vehicle to buy. They are absolutely doing great and helping the customers to get their desired. More

by Venkata viswanath

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria, Mike Brown , Angel -4

Helpful 0

Report | Print

Jan 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 16, 2023

Dealership Rating

Employee Rating

Very easy to deal with. Was nice to have someone explain things about the vehicle. Was nice to have someone explain things about the vehicle. More

by MarknDonna

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 16, 2023 -

MarknDonna responded

Thank you for making our experience non-stressful. Would definitely recommend this dealership

October 08, 2023

Dealership Rating

Employee Rating

Great service. Would buy again from them. Salesman was very courteous. Finance department was very helpful Would buy again from them. Salesman was very courteous. Finance department was very helpful More

by teresahunter

Verified Customer

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 09, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

September 27, 2023

Dealership Rating

Employee Rating

Mr Gilvin and Chris made the experience go extremely easy. Everyone at the dealership was very friendly and helpful. easy. Everyone at the dealership was very friendly and helpful. More

by mhostas5643

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris in the finance department

Helpful 0

Report | Print

Oct 02, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 20, 2023

Dealership Rating

Employee Rating

Jack was able to answer any and all questions I had regarding my purchase. The dealership's proposed offer for my trade in was fair and what I expected to get out of the vehicle. The purchase process w regarding my purchase. The dealership's proposed offer for my trade in was fair and what I expected to get out of the vehicle. The purchase process was smooth and hassle free. More

by hubcityyoda

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Gilvin

Helpful 0

Report | Print

Sep 22, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 09, 2023

Dealership Rating

Employee Rating

He was professional & listened carefully. Answered all questions thoroughly. Will recommend him to my friends. Answered all questions thoroughly. Will recommend him to my friends. More

by mistexasred

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria

Helpful 0

Report | Print

Sep 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 29, 2023

Dealership Rating

Employee Rating

Very pleasurable people and a nice place to do business. Will do business with them again. Will do business with them again. More

by rhoran2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Brian Cole

Helpful 0

Report | Print

Aug 30, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 15, 2023

Dealership Rating

Employee Rating

First of all, I’m sick and tired of dealing with cashiers check. If you don’t trust my check, I have no business with you guys. There are Dealers that that are actually listening to me and trusting me!! check. If you don’t trust my check, I have no business with you guys. There are Dealers that that are actually listening to me and trusting me!! More

by dyckbbnbe

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

No

Helpful 0

Report | Print

Aug 15, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We are sorry for the inconvenience during your recent purchase. Unfortunately, we were required to contact the banking institution for deposit instructions, as it had been endorsed by you, but had been made out to Frank Brown. We resolved the issue as quickly as possible. We appreciate you patience in this matter. Cordially, Rick Swindell IT Director Frank Brown GMC

May 30, 2023

Dealership Rating

Employee Rating

Awesome great service was timely and very attentive and got me the truck i wanted got me the truck i wanted More

by frankiepompa

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

May 31, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC