Jacob Kapolka
Jacob Kapolka at Mercedes-Benz of Hoffman Estates

Jacob Kapolka

Client Advisor

Mercedes-Benz of Hoffman Estates

1000 West Golf Rd
Hoffman Estates, IL 60169

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5.0
25 Reviews

Multiple year experience working at luxury dealerships where I climbed the ranks from a porter. First generation born in the USA, Freshly Married! Father of 1 spoiled labradoodle, Bella!

Dealership Experience

2 yrs, 9 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

Polish Polish

5.0

25 Reviews

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25 Reviews of Jacob Kapolka

October 19, 2025

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Employee Rating

The dealership and their team did a fantastic job of instilling confidence for me to complete my purchase from out of state. More

by Clesko
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Recommend Dealer
Yes

Other Employees Tagged: Jose - Technology Expert

October 08, 2025

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Jacob made the car buying process as smooth as possible ! He knew all the answers to our questions and made it an overall great experience. Will definitely be reaching out to Jacob for our next vehicle. More

by labeebahaddad
Sales Price Transparency
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Recommend Dealer
Yes

September 19, 2025

Dealership Rating
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We came up from Indy and bought a new GLS, Jacob was awesome. He helped us with questions early on and then took great care of us at the dealership. He really made the experience smooth and painless. Th More

by mark_mitchell23
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Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

September 16, 2025

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Bought an SL55 online from Jacob Kapolka. He was very helpful and gladly navigated me through the paperwork/delivery process. Highly recommend Jacob to any potential buyer. More

by Porter
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Purchase Time
Recommend Dealer
Yes

August 23, 2025

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Very good and. fast , I will recommend to my friends., I will come back for future purchases. More

by Kim Oh
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Recommend Dealer
Yes
Aug 29, 2025

Mercedes-Benz of Hoffman Estates responded

Thank you!

December 12, 2024

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All employees of the dealership were very helpful and friendly. It was a pleasure walking around and checking out cars there! More

by ELIZACONCANNON
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Recommend Dealer
Yes

Other Employees Tagged: Alex Guzman

Dec 20, 2024

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing.

October 30, 2024

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Jacob was wonderful. This was our first experience buying a car out of state and he was professional. He hand walked us through the entire process and was always availabl More

by T Bessonet
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Mercedes-Benz of Hoffman Estates responded

Congratulations on your new vehicle and thank you for trusting Mercedes-Benz of Hoffman Estates to deliver your vehicle across state lines.

October 20, 2024

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Employee Rating

For working on a deal out of state, it can be a bit overwhelming and even cause uncertainty on what you are buying. Jacob went above and beyond on working with us to make a trade-in of our GLB and pur More

by ASP23
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Nov 04, 2024

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your out-of-state purchase experience with our team at Mercedes-Benz of Hoffman Estates.

September 28, 2024

Dealership Rating
Employee Rating

I Absolutely Loved My Experience At Mercedes Benz of Hoffman with Jacob. He’s Amazing. I Left Satisfied and with the vehicle I wanted. Jacob had me in and out. The staff was so welcoming and nice. I wou More

by Valenssia Merritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Mercedes-Benz of Hoffman Estates responded

Thank you for letting us know how we did.

August 20, 2024

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Employee Rating

The dealership and employees are amazing humans! Jacob and Ray went above and beyond helping me and my young son find our perfect vehicle just for us!! I feel so incredibly blessed. Thank you Jacob More

by Lexiizzytimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 28, 2024

Mercedes-Benz of Hoffman Estates responded

Thank you! We do our best to take care of our customers.

1

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