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Mercedes-Benz of Hoffman Estates

4.4

182 Lifetime Reviews

1000 West Golf Rd, Hoffman Estates, Illinois 60169
Call (847) 885-7000

Top Reviewed Employees

Tom 	 Herwehe, New Car Manager, Mercedes-Benz of Hoffman Estates

Tom Herwehe

New Car Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin	 Schroeder, Sprinter Manager, Mercedes-Benz of Hoffman Estates

Kevin Schroeder

Sprinter Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Matt	 McGinn, Sales and Leasing Consultant, Mercedes-Benz of Hoffman Estates

Matt McGinn

Sales and Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mick Austin, General Manager, Mercedes-Benz of Hoffman Estates

Mick Austin

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

July 14, 2017

"Wonderful customer experience"

- masonmow

Greg was polite and great to work with on the purchase of a previously owned vehicle. Though he wasn't able to get us down to the price we would have liked (not his fault) he was very thorough in explaining all possible incentives available. He understood the back and forth dance was unnecessary and we got straight to what we needed to make the deal. We will definitely refer new business to him.

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Employees Worked With

Gregory Esquitin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kelly Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

July 13, 2017

"Terrible Service"

- Mercedes

Recommended multiple expensive unnecessary services. Not trustworthy. The customer service representative (Julio) was not polite and instead of being helpful when asked for clarification, he got aggressive and suggested that I could take my business elsewhere if not satisfied.

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Employees Worked With

Julio Ramirez
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 26, 2017

"Best Customer Experience Ever!"

- Kaval

The overall experience was great. David Snyder was the most friendly, patient, and wholesome person I have ever meet. He made purchasing a car simple, and was amazing at answering any and all questions I had. Thank you David for helping me find my dream car!

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Employees Worked With

David Snyder

Featured Inventory

Used 2015 Mercedes-Benz GL-Class, $55223

2015 Mercedes-Benz GL-Class

$55,223

View Vehicle Details
Used 2017 Mercedes-Benz 300CE, $44180

2017 Mercedes-Benz 300CE

$44,180

View Vehicle Details
Used 2017 Mercedes-Benz E300, $49671

2017 Mercedes-Benz E300

$49,671

View Vehicle Details
Used 2017 Mercedes-Benz C250C, $35229

2017 Mercedes-Benz C250C

$35,229

View Vehicle Details

Photos & Amenities

  • Wash Werks Luxury Auto Spa | Unlimited access with purchase of any new or pre-owned vehicle
  • Early/Late Drop-Off Hours
  • Complimentary Vehicle Inspection & Car Wash with Every Service Visit
  • Complimentary Loaner Vehicles
  • Shuttle Service
  • Complimentary Snacks & Beverages
  • Complimentary Wi-Fi & Cable in Customer Lounge Area
  • Authorized Parts & Accessories Store
  • Detailing Center
  • Pet-Friendly