Jacob O'connell
Jacob O'connell at Rusty Wallace Honda

Jacob O'connell

Sales Consultant

Rusty Wallace Honda

109 Callahan Dr.
Knoxville, TN 37912

Contact Me
5.0
12 Reviews

Hello, my name is Jacob O’Connell. I am in my mid 20s and my passion is helping people. If you or a family member is looking for a vehicle or not sure how to get started, come see me and we will make it happen. God bless!

Dealership Experience

2 yrs

Industry Experience

3 yrs, 6 mos

5.0

12 Reviews

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12 Reviews of Jacob O'connell

December 27, 2025

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I was in a tight spot having had an accident right at the start of the holiday season and not expecting to have to buy a car for Christmas. I found a great deal at Rusty Wallace Honda and Jake was so kind a More

by Lynette
Sales Price Transparency
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Recommend Dealer
Yes
Dec 29, 2025

Rusty Wallace Honda responded

We truly appreciate your trust and hope your new vehicle serves you well for many years to come. If you need anything at all down the road, please don’t hesitate to reach out. We’ll be here when you need us—hopefully not after another accident! Wishing you safe and happy travels,

December 23, 2025

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We have dealt with Jacob three times and would prefer him every time, he is absolutely fabulous at his job. More

by summerfawcett1
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Recommend Dealer
Yes

Other Employees Tagged: Jake Knox , Finance Greg

Dec 29, 2025

Rusty Wallace Honda responded

Thank you so much for your continued trust and loyalty. Working with Jacob three times truly says it all! He is absolutely fantastic at what he does, and we’re so glad his dedication, professionalism, and care continue to stand out every time you visit.

December 19, 2025

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Excellent experience all the way around. Could not ask for a better team than any of the Rusty Wallace teams. Thank you Chad and Jacob. More

by jimmycesq
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Recommend Dealer
Yes
Dec 20, 2025

Rusty Wallace Honda responded

Thank you for the great review, Jimmy. We’re thrilled to hear you had an excellent experience from start to finish. Chad and Jacob will be glad to know they made such a positive impression. We really appreciate your trust in the Rusty Wallace Honda team. We look forward to helping you again in Knoxville whenever you need us.

December 13, 2025

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Chad and Jacob were phenomenal They were informative and it felt like family I would absolutely tell anyone I know to shop at this dealership Thank you so much for everything More

by gilbertjoyce01
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Recommend Dealer
Yes

Other Employees Tagged: BRAD ELLIS

Dec 20, 2025

Rusty Wallace Honda responded

Thank you for the wonderful review. We’re thrilled to hear that Chad and Jacob provided such a phenomenal experience and made you feel like part of the family. That level of care and transparency is exactly what we aim to deliver. We truly appreciate the recommendation and look forward to taking care of you again at Rusty Wallace Honda in Knoxville.

December 03, 2025

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Jacob was very helpful and patient with me. I had a lot of questions and was really scared of making such a big purchase. He made me feel very comfortable and I didn’t feel like I was being pre More

by kristinadobbins
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Recommend Dealer
Yes
Dec 03, 2025

Rusty Wallace Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jacob was able to make your visit comfortable and stress-free. Buying a vehicle is a big decision, and he takes pride in being patient, informative, and never pushy. We truly appreciate your recommendation and are grateful you chose Rusty Wallace Honda here in Knoxville. If you ever need anything or have more questions down the road, we’re always here to help!

December 02, 2025

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Nice Honda. Thanks. I was expecting trickery and deceit. But it was a gentlemanly process. I do appreciate it. Thanks again! More

by petenorris
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Recommend Dealer
Yes
Dec 11, 2025

Rusty Wallace Honda responded

Thank you for the feedback, Pete. We’re glad to hear your experience at Rusty Wallace Honda was straightforward and handled with integrity. Our goal is to provide a clear and respectful process. We do not want to create pressure or play games. Thank you for giving us the chance to earn your trust. Enjoy your new Honda, and please reach out anytime we can assist you.

December 01, 2025

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Talked with Jacob several times about trading in my old HR-V. Came in to have my HR-V serviced one day, talked numbers with Jacob, and walked out a couple hours later with my new CR-V Hybrid! Jacob and all More

by jake m
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Recommend Dealer
Yes
Dec 11, 2025

Rusty Wallace Honda responded

Thank you, Jake, for the great 5-star feedback. We’re happy to know that Jacob and our team made everything easy and stress-free. This includes talking about your HR-V trade and driving home in your new CR-V Hybrid. Transparency and customer care are top priorities for us here at Rusty Wallace Honda, and it means a lot that you trusted us throughout the process.

October 11, 2025

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I can’t say enough about how friendly kind and caring these people are at Rusty Wallace Honda. From the moment I walked in the door everyone was wonderful. The car salesman never pressured me into anythi More

by glendamoneymaker
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Recommend Dealer
Yes

Other Employees Tagged: Shelby ISON , Jennifer Littleton

Oct 12, 2025

Rusty Wallace Honda responded

Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that our team at Rusty Wallace Honda made you feel welcome and cared for from the moment you walked through the door. It’s always our goal to provide a pressure-free, customer-focused experience, and we’re so glad your salesperson was able to listen to your needs and find the perfect vehicle for you.

September 20, 2025

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We had the best car buying experience ever, dealing with Jacob and Brad in the office. These two men are very kind, professional and thorough. We will be recommending Rusty Wallace and this team for sure! More

by hbrefr
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Recommend Dealer
Yes

Other Employees Tagged: BRAD ELLIS

Sep 22, 2025

Rusty Wallace Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jacob and Brad made your car-buying process such a positive one. Their kindness, professionalism, and thoroughness are exactly what we strive for at Rusty Wallace Honda. We truly appreciate your recommendation and look forward to being here for you, your friends, and family in the future. Enjoy your new vehicle!

September 15, 2025

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My sales rep Jacob was fantastic. I couldn't have asked for anybody better. He was friendly, cordial knowledgeable and they looked for the car that I wanted couldn't find it so they h More

by Juanita widdowson
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Recommend Dealer
Yes

Other Employees Tagged: BRAD ELLIS, Jake Knox

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