Jacob Pokipala

I would strongly NOT RECOMMEND their service. Overpriced and push for service that's not necessary. They'll recommend thousands in repairs, when it's not needed, and the repairs they do - don Overpriced and push for service that's not necessary. They'll recommend thousands in repairs, when it's not needed, and the repairs they do - don't solve the problem, or create another problem. My son took our Minivan in for an engine light. They quoted over $5000 in services, including brakes and suspension! The fix they convinced was needed (nearly $1000) resulted in the engine light back on, on the way home. When my son returned to see why it wasn't fixed, they instead gave us a quote for another $400 (two screws and a $40 part) to fix a mass air sensor which likely got dirty when they change the cracked plastic air intake boot. We left. We repaired the $400 sensor for $35 and 5 minutes of work (thanks you tube). I will never send a car there again. And, given that this is an Award Winning Honda Dealer -- I'm avoiding all Honda Dealer Repair. More

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6/21/2021 Beaverton Honda admitted fault that the oil change preformed there resulted in my engine seizing and damaging it. It was a 2014 Honda CR-Z that only had 15,300 original miles on it. After s change preformed there resulted in my engine seizing and damaging it. It was a 2014 Honda CR-Z that only had 15,300 original miles on it. After stressfully going back in forth with them for a week trying to figure what they were going to do, I decided to sell them the vehicle. It was never going to be the same as before and I did not trust them to do a good job by replacing the engine. I want to state that I never write reviews, but after 14 months it still bothers me what happened. As stupid as it sounds, this event negatively changed my life. While I was dealing with this my 16 year old dog was sick and 8 days later she had to be euthanized. This event also changed my goals financially. It was my dream to own that car and I would’ve kept that car for years to come. My family have always bought Honda vehicles over the years. I personally have only owned Hondas, 4 to be exact. After this event, not only will I never go to this dealership again, I’ll never buy another Honda in my life. Now, the dealership review team will probably follow up on my comment here and try to show like they care. P.S. They offered to purchase for $10,000 when I was being very, very, very fair and asking $11,500. They finally offered the $11,500. Saw that they listed it shortly after for $15k and then listed it again about 10 months later for around $19k. Nice. More

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