Jacob Zellmer

The issue with having a “customer advocate” is that if they stop advocating for you, you have no one else to contact. Ended up working out mostly ok but still a PITA for a while there to get ahold of anyo they stop advocating for you, you have no one else to contact. Ended up working out mostly ok but still a PITA for a while there to get ahold of anyone who could help. Now it’s a year later (end of 7/2023) and I’m trying to get service scheduled but they can’t help me until the end of October for a recall (no transportation options home btw, even though it’s a Honda issue) or an indeterminate amount of time for a new key because of a supply chain issue (thought we weren’t blaming Covid for everything anymore but apparently they still do) More

Helpful 2

Report | Print

This was super fast and easy. Nice to work with and will come back again. Nice to work with and will come back again. More

Helpful 0

Report | Print

Everything went smooth and it was a good experience. They were courteous and very helpful. They were courteous and very helpful. More

Helpful 0

Report | Print

I recently purchased a vehicle from Beaverton Honda, boy was that a huge mistake. Not only were the sales personnel sleazy AF in sliding extra expenses into my contract. But after I caught the issue it took was that a huge mistake. Not only were the sales personnel sleazy AF in sliding extra expenses into my contract. But after I caught the issue it took their team OVER A WEEK to return my calls that were made DAILY. the screw you on cancelation items by charging you $50 per cancelation on a service that was NEVER wanted in the first place. By far one of the worst experiences I've had when purchasing a vehicle. More

Helpful 3

Report | Print

Very happy with the service and their attentiveness. Jacob took the time explain the whole process and offered help with anything that I may need after the day I purchased. Jacob went above and beyond w Jacob took the time explain the whole process and offered help with anything that I may need after the day I purchased. Jacob went above and beyond with fulfilling my needs and wants in my new CRV. More

Helpful 0

Report | Print