Jade Hilliard | Page 25

Love Tucson Subaru Just traded in our old Forester for a new one. Both vehicles were puchased from this dealer. All of our service is done here and we love all the attri Just traded in our old Forester for a new one. Both vehicles were puchased from this dealer. All of our service is done here and we love all the attributes of this dealership. We continue to come here because it's great, Thanks to all the staff for contributing to the positive experiences we've enjoyed here over the years. More

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Considerate, knowledgeable and generous Most people wince when discussing buying a car. This dealership could very well make that reaction outdated. We experienced kindness, patience, and ex Most people wince when discussing buying a car. This dealership could very well make that reaction outdated. We experienced kindness, patience, and expertise in every question answered. All aspects of the process were handled professionally and without stress or pressure. We highly recommend this dealership. Thanks to everyone at Tucson Subaru! More

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air bag recall Jade was very professional while serving us. We were supplied with a loaner vehicle because the recall repair would take longer than several hours. We Jade was very professional while serving us. We were supplied with a loaner vehicle because the recall repair would take longer than several hours. We are satisfied with the service. More

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Happy to do business! Was able to quickly get a convenient appointment to check out a front-end noise, and everything went smoothly. Car was ready as promised; Jade and all Was able to quickly get a convenient appointment to check out a front-end noise, and everything went smoothly. Car was ready as promised; Jade and all the other employees were pleasant and competent. More

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Motorized Tailgate Repair I had an issue with the motorized tailgate on my under-warranty Subaru. It only worked manually after having been at a local car wash. Received a free I had an issue with the motorized tailgate on my under-warranty Subaru. It only worked manually after having been at a local car wash. Received a free rental of the same type as mine. When I picked up my car, with everything operational again, I received documentation of the repair. This gave me a chance to inform the car wash company about what NOT to do to similar vehicles. Thus, it helps them to avoid causing this problem in the future. Win/win all around. More

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Excellent service as always! Great service. Friendly staff. Couldn't ask for anything more. Love this dealership. So happy I found them in Tucson. Service advisor Jade Hilliard wa Great service. Friendly staff. Couldn't ask for anything more. Love this dealership. So happy I found them in Tucson. Service advisor Jade Hilliard was exceptional. More

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"A helping hand." Gil didn't seem like the usual "car salesperson". He listened to me and then did something about it. He was honest and very informative about Subaru's Gil didn't seem like the usual "car salesperson". He listened to me and then did something about it. He was honest and very informative about Subaru's. I didn't feel like running away while negotiating, which I've done in the past with another large car dealership. This is the second pleasant experience I've had buying from this Subaru dealership. Thank you Gil. I started with a repair and ended up with a new car, so the reason is somewhat ambiguous. More

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great service at Tucson Subaru This visit to the dealership was for a weak battery and oil/filter change. The Service Advisor was outstanding !! All steps of the service were explai This visit to the dealership was for a weak battery and oil/filter change. The Service Advisor was outstanding !! All steps of the service were explained and all prices for parts/service were shown.Waiting area is great! More

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how very pleasant ! This was my first visit to this dealership. The waiting area is very relaxing, and Jade was very attentive. I never wondered "how are things progres This was my first visit to this dealership. The waiting area is very relaxing, and Jade was very attentive. I never wondered "how are things progressing". I always knew. More

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Excellent Service Across the Board From the moment we stepped into Tucson Subaru, we received outstanding service from everyone we encountered - from the sales agents (Spence Bilbo and From the moment we stepped into Tucson Subaru, we received outstanding service from everyone we encountered - from the sales agents (Spence Bilbo and Steve Norris), to the finance department (Traci Roberts), to the parts department (Scott Buford), to the service department (Jade Hilliard.) In the space of one weekend in October 2016 we purchased two lightly-used Subarus (2015 Forester and 2016 Impreza), and have returned several times for added trim, paint and upholstery treatment, and accessories. Before we purchased, the sales agents made sure that we were getting the best vehicles fitting our requirements and that we received a fair price for our trade-ins, and went out of their way, even after the sales had been finalized, to make sure we got everything we might want or need for our vehicles. We look forward to maintaining our warm relationship with Tucson Subaru and the dealership's friendly and efficient staff for many years to come. More

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