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Jaime Garcia

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Jaime Garcia

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Jaime Garcia | Page 65

service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

703 Reviews

Overview Reviews (703) Inventory (876)

4.6

703 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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703 Reviews of Jaime Garcia

September 03, 2020

Dealership Rating

Employee Rating

Lexus Pembroke Pines location is the best ! All the staffs are nice!! Service are excellent and fast !! Melisa is professional and great!! I would always recommend her !! staffs are nice!! Service are excellent and fast !! Melisa is professional and great!! I would always recommend her !! More

by EVA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 03, 2020 -

Lexus of Pembroke Pines responded

Hi Eva, thank you for taking a moment to share such wonderful feedback for our Lexus of Pembroke Pines team! We are pleased to hear that Melisa provided you with such a great experience. Our team hopes that we get the chance to work with you again!

September 02, 2020

Dealership Rating

Employee Rating

They were courteous and efficient. This dealership has taken great care of our vehicles. I have nothing negative to say or to suggest for improvement. taken great care of our vehicles. I have nothing negative to say or to suggest for improvement. More

by chris.barrow

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Sep 03, 2020 -

Lexus of Pembroke Pines responded

Hi Chris, thank you for always trusting Lexus of Pembroke Pines with your vehicles. We're glad to see that your visits live up to our standards of excellence!

September 01, 2020

Dealership Rating

Employee Rating

friendly and professional service that characterize and guarantee a 5 star attention, that makes you feel part of the lexus family and creates a unique confidence and safety guarantee a 5 star attention, that makes you feel part of the lexus family and creates a unique confidence and safety More

by CALEROS1965

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina , Isidro

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Sep 01, 2020 -

Lexus of Pembroke Pines responded

Your feedback made our day as it is our priority to provide customers with excellent experiences. We're proud to have earned your business and we look forward to working with you in the future at Lexus of Pembroke Pines!

August 30, 2020

Dealership Rating

Employee Rating

Great service. Sebastian was very professional, nice, and very helpful. Very knowledgeable about the service’s provided and the best deal. He is so awesome very helpful. Very knowledgeable about the service’s provided and the best deal. He is so awesome More

by CASSYMILLS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Sep 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad Sebastian provided the helpful and professional service we pride ourselves on at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

August 28, 2020

Dealership Rating

Employee Rating

I miss my old service advisor Jeff he was the best, but carlos was very helpful and is my new favorite. great service thank you carlos was very helpful and is my new favorite. great service thank you More

by MARTINEZBRIANNA9

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gustavo Palacio, Adam Hoglievina , carlos perez

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Aug 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines for all your auto service needs! We are very glad that Carlos provided helpful service during your recent visit. Hope to see you down the road!

August 27, 2020

Dealership Rating

Employee Rating

Excellent service and attention from all staff. A pleasure dealing with you. Will recommend to everyone I know for all their Lexus purchasing and service needs pleasure dealing with you. Will recommend to everyone I know for all their Lexus purchasing and service needs More

by ORLANDOHPE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sammy Libraty , Andre

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Aug 27, 2020 -

Lexus of Pembroke Pines responded

Your recommendation means so much to us! Thank you for taking the time to leave us a review. We hope to see you back at Lexus of Pembroke Pines next time!

August 25, 2020

Dealership Rating

Employee Rating

Everything was great but I was disappointed with the cashiers office that no one was wearing a mask and if they did it wasn’t on properly. That was a huge disappointment. Jeremy is always fantastic cu cashiers office that no one was wearing a mask and if they did it wasn’t on properly. That was a huge disappointment. Jeremy is always fantastic customer service. More

by CARRIEHACKER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera

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Aug 26, 2020 -

Lexus of Pembroke Pines responded

Carrie - We really appreciate your business and I'm sorry that you weren't completely satisfied with your recent visit. Customer safety is our highest priority, so I will speak with my team about what you've written here. If there is anything else that I can do to assist you, please contact me at (954) 443-2361. Thank you, Osiris Barcelo - Service Manager

August 22, 2020

Dealership Rating

Employee Rating

The service was just good nothing special, made a appointment I parked they took my car, washed it, and that’s it. Overall great service. appointment I parked they took my car, washed it, and that’s it. Overall great service. More

by MAYLIN771

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you, Maylin. We are grateful that you came to Lexus of Pembroke Pines and hope we have the chance to work together in the future.

August 20, 2020

Dealership Rating

Employee Rating

Service took longer than I was told. Stayed there 4 hrs instead of 2. Other than that I had no problems my service turned out well instead of 2. Other than that I had no problems my service turned out well More

by ladysun44

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us this feedback. It was our pleasure to service your vehicle here. We do strive for efficiency, and I apologize for the delay. I will be sure to share this with my team to ensure that we improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

August 20, 2020

Dealership Rating

Employee Rating

I love dealing with the Lexus service department as they provide Excellent service and very proactively meet customer needs. It is always a pleasure able experience. provide Excellent service and very proactively meet customer needs. It is always a pleasure able experience. More

by SUSAN_GERVASI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Aug 21, 2020 -

Lexus of Pembroke Pines responded

Susan, thank you for the review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we look forward to your next visit!

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