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116 Reviews of Jake Degenhardt
September 02, 2019
1st new car Wonderful!! Curt and Joe made this an awesome experience. I didn’t once feel pressured...I was given the right amount of time to think and ask ques Wonderful!! Curt and Joe made this an awesome experience. I didn’t once feel pressured...I was given the right amount of time to think and ask questions. More
by miss_traciemarie
Verified CustomerOther Employees Tagged: Joe Shepard, Curtis Laws
Helpful 
August 12, 2019
Dedicated, speedy, informative Lou Fusz impressed me right off the bat. I felt as if they worked with me in getting to the price i wanted and didn’t try to mislead or deceive in any Lou Fusz impressed me right off the bat. I felt as if they worked with me in getting to the price i wanted and didn’t try to mislead or deceive in anyway. They were professional, knowledgeable of their products, and dedicated to ensuring i had everything i needed. More
by Brendanfreeman7
Other Employees Tagged: Joe Shepard, Jared Kloempken
July 14, 2019
“It’s as easy ad Pie” Jake was an excellent sales rep and Joe in Finance was easy to work with as well. Mike, the GM, was very visible and accessible. He made customers fee Jake was an excellent sales rep and Joe in Finance was easy to work with as well. Mike, the GM, was very visible and accessible. He made customers feel very welcome. You could feel that those who worked there enjoyed it! I will use them for all my future car needs snd for service! I am totally a Kia girl! Same GM at Mazda next door if you prefer-will have the same experience! More
by jhigginbotham4
Other Employees Tagged: Joe Shepard, Mike Feinstein
May 10, 2019
Fast service/ Comfortable waiting area Wait about one hour. Saturday service convenient. Another Kia dealer closer to my house but chose Lou Fusz . As usual had the least expensive service Wait about one hour. Saturday service convenient. Another Kia dealer closer to my house but chose Lou Fusz . As usual had the least expensive service with rebate and other coupons. More
by jennings
Other Employees Tagged: Andrew Stumm , Zack Lentz
April 20, 2019
Service I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again. More
by mzbutterflie1
April 01, 2019
Pleasant sales experience We had a pleasant sales experience and bought the care at a fair price. We were only at the dealership for 2 hours and were able to communicate via t We had a pleasant sales experience and bought the care at a fair price. We were only at the dealership for 2 hours and were able to communicate via text prior to the visit for most of the negotiations. More
by jaymcguire3823
Other Employees Tagged: Joe Shepard, Jared Kloempken , josh
March 11, 2019
Blessed experience! Jacob and Joe were great at helping me and my family find a new car! We didn't expect to even qualify for one. Friendly and caring! They were knowledg Jacob and Joe were great at helping me and my family find a new car! We didn't expect to even qualify for one. Friendly and caring! They were knowledgeable and kind. More
by rossleejennifer
Other Employees Tagged: Joe Shepard, Jared Kloempken , Josh Hough
March 08, 2019
Late fall oil change My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice More
by LIZMCFOWLAND
Other Employees Tagged: Andrew Stumm, Michael Wands , Charlie Hunolt
March 03, 2019
Inexperienced Salesmen Not a recommendable dealership from my experience during my recent visit five days ago. My salesman was condescending and not a good presentation of t Not a recommendable dealership from my experience during my recent visit five days ago. My salesman was condescending and not a good presentation of the Lou Fusz brand. I found a pre-owned vehicle online, I walked in he was friendly and I informed him of what I want to see. He had someone pull the vehicle around and everything started off in a good fashion. When it came to specific questions he wasn’t able to answer several with out going to his manager, so I asked him how long he has been a salesmen. He said a month, and later said three months. I was fine with his first answer, because everyone starts somewhere and I am a manager in guest servives so I am patient and understanding to work with any level of knowledge. Everyone has been new at their job before, so I said he’s nice enough and my first impression was enough to proceed. I asked him to check and see whether there was any option to go lower on the price, he answered without hesitation it’s priced to sale. He said we aren’t wasting money here or tryinh to give away anything free, that threw me for a loop because I’m the customer and that response was simply unprofessional. To tell a potential customer looking to spend money, we aren’t looking to negotiate whatsoever in the car sailing business. As a consumer and have purchased 4 vehicles before this one, I’m knowledgeable enough to know they can always offer something. I told him it’s just a question so he could at least ask, they were firm on the price but waived the application fee of $199. Which was perfectly fine with me, as long as I felt like I was getting a good deal. He started showing a lack of knowledge, when my boyfriend asked him to have the battery in the pre-owned vehicle looked at or possibly replaced. There was large amounts of corrosion visibly showing, which can quickly eat at the wires and cause major problems. His immediate answer was “No”, we’ve had the car for two months already once again we aren’t in the business to keep wasting money. He spoke with his manager and they prepared to take the car back to the shop. When they service team member went to start the vehicle, it wouldn’t power on to start up. They had to replace the battery with a brand new one after 10min of looking under the hood. I was already on edge for his attitude earlier with the price, so I was completely dissatisfied now with his lack of consideration to ensure we were happy with our purchase. Long story short we finished the deal after 5 hours and a struggle of empathy with our salesman Jake. More
by TISHAH314
February 20, 2019
Wonderful Even though I was the for around 5 hrs, everybody was very attentive and apologetic about the wait and in the end everything worked out and I left wit Even though I was the for around 5 hrs, everybody was very attentive and apologetic about the wait and in the end everything worked out and I left with my New Car!! More
by rogers6740
Other Employees Tagged: Joe Shepard, Jared Kloempken, Michael Wands
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