Jake Fairbanks
Jake Fairbanks at Ed Martin Acura

Jake Fairbanks

New Car Manager

Ed Martin Acura

3800 E 96th St.
Indianapolis, IN 46240

Contact Me
4.8
89 Reviews

Love dogs! Own an English Bulldog however I lean on my Doberman!!!! Love the look of the yard after a little edging, trimming and a cut during the spring and fall months.

Dealership Experience

3 yrs

Industry Experience

25 yrs, 8 mos

Languages Spoken

Spanish Spanish

4.8

89 Reviews

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89 Reviews of Jake Fairbanks

July 16, 2026

Dealership Rating
Employee Rating

I am very pleased with my experience at Ed Martin Acura. Everyone I contacted was extremely pleasant, helpful and knowledgeable. The whole process was seamless, and I especially appreciated that at no time d More

by adams33149
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Schmutte, Daniel Laborin

Jul 16, 2026

Ed Martin Acura responded

Thank you for your review and for your business! We're thrilled to hear you had such a seamless, pressure-free experience. Enjoy your new Acura, and thank you for choosing Ed Martin Acura!

July 13, 2026

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Employee Rating

Purchased a 2026 Acura MDX. Devon Swedich extremely professional no high pressure sales. Listen understanding and great on follow-up when needed. Jake Fairbanks profession More

by paratechbill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood, Coleman Anderson, Devon Swedish , Daniel Laborin Business Manager

Jul 13, 2026

Ed Martin Acura responded

Thank you for your review and for your business! We're thrilled to hear your MDX purchase was the best vehicle buying experience you've ever had. Enjoy your new 2026 Acura MDX, and welcome to the Ed Martin family!

Jul 14, 2026

paratechbill responded

It has been my honor

June 28, 2026

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Karen, Thank you. Great job! Your top notch team made the transaction seamless with no surprises. More

by jaryback007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2026

Ed Martin Acura responded

Thank you for your wonderful review! We're thrilled to hear Karen and our top notch team made your new Acura purchase seamless and stress free, with no surprises along the way. Providing a smooth, transparent buying experience is what we strive for every day. Congratulations on your new Acura, and thank you for choosing Ed Martin Acura!

June 20, 2026

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Employee Rating

Kyle Raque was our salesman. He was extremely professional and knowledgeable and it was a seamless, enjoyable car buying experience. Kyle took his time with us and continues to b More

by cwiencken
Recommend Dealer
Yes

Other Employees Tagged: Kyle Raque, Daniel Laborin

Jun 20, 2026

Ed Martin Acura responded

Thank you for the wonderful review! We're delighted to hear Kyle provided such a seamless and enjoyable car buying experience. His professionalism, knowledge, and dedication to taking great care of his customers truly make a difference. We'll be sure to share your kind words with Kyle. Thank you for choosing Ed Martin, and congratulations on your new vehicle!

June 08, 2026

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Thankful for Thomas, who was my first point of contact- and even more thankful for Sam who understood my vision, and produced a fit for me! (Kudos to his mentoring of Coleman- who is destined to be a grea More

by Nyes20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis, Sam Schmutte, Daniel Laborin, Jason Sherwood , Thomas Janson, Coleman… we do not know his last name- but he demonstrated poise and confidence when riding with us on a test drive/ and sought answers for questions he couldn’t answer.

Jun 08, 2026

Ed Martin Acura responded

Thank you for sharing such a wonderful review! We are thrilled to hear that Thomas, Sam, Coleman, Karen, and Daniel all played a part in making your experience exceptional. It means so much to know our team listened to your vision, worked together to meet your needs, and made you feel valued throughout the process. We will be sure to share your kind words with everyone involved, including Bob Werner. Your loyalty and trust mean the world to us, and we look forward to serving you for many years to come. Congratulations on your new Acura!

May 30, 2026

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Kyle, Daniel and Jake all were very helpful, respectful and transparent. Answered all our questions and were welcoming. Great experience during our purchase! More

by djebbett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Raque, Daniel Laborin

May 30, 2026

Ed Martin Acura responded

Thank you for the great review! We’re so glad Kyle, Daniel, and Jake made your purchase experience such a positive one. We truly appreciate your kind words and thank you for choosing us. Enjoy your new Acura vehicle!

May 21, 2026

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Karen was fantastic! She answered every question I had and responded very quickly to each email. The entire process, from beginning to end, was zero pressure and relaxed More

by Veener
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis, Bryan Wehlage , Kelley Gossett

May 21, 2026

Ed Martin Acura responded

Thank you for the wonderful feedback! We are thrilled to hear Karen provided such a responsive, helpful, and relaxed experience throughout the entire process. Answering questions quickly and creating a zero pressure environment are exactly the qualities we strive for with every customer interaction. We truly appreciate your support and hope you enjoy your new vehicle!

May 05, 2026

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Easy to work with once connected with right people. Felt taken care of despite some minor communication issues. More

by farran7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis , Thomas Janson

May 06, 2026

Ed Martin Acura responded

Thank you for your feedback and for choosing us for your new Acura! We are glad to hear you felt taken care of and had a positive experience with our team. We also appreciate your patience regarding the communication issues and will use your feedback to continue improving. Enjoy your new Acura, and we look forward to seeing you again!

March 20, 2026

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Salesman Will is always awesome and friendly, doing whatever necessary. However, the sales managers handle the numbers and they just don’t necessarily go the extra mile to make a deal happen. Reality i More

by YourMama
Recommend Dealer
Yes

Other Employees Tagged: Will Wickliff

Apr 02, 2026

Ed Martin Acura responded

Thank you for your feedback. It has been shared with our management team.

March 13, 2026

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Employee Rating

Enjoyed working with Kyle, he was very easy-going (not pushy), but there to answer all my questions and get me in the care I was interested in. He did a very thorough job. Jake was good at introducing More

by aaslipher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin, Kyle Raque

Mar 14, 2026

Ed Martin Acura responded

Thank you for choosing Ed Martin Acura for your new vehicle! We truly appreciate your business and look forward to working with you for many years to come.

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