Jake Lancaster
Jake Lancaster at Zeigler Chrysler Dodge Jeep RAM

Jake Lancaster

Service Advisor

Zeigler Chrysler Dodge Jeep RAM

4200 Parkway Pl SW
Grandville, MI 49418

4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Jake Lancaster

April 25, 2024

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Great dealership their service department is second to none they’ve rebuilt my engine installed a new clutch and did great job both times I’m very very happy with all the work they’ve done to my jeep. Eve More

by Randy
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Recommend Dealer
Yes

April 24, 2024

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I expected reasonable service and I got EXCEPTIONAL service! I have never had a bad experience at Ziegler. More

by mike@baroqueresidentialdesigners.com
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Recommend Dealer
Yes

April 15, 2024

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The bill ended up being being less than what they qouted, which was a nice suprise. It was less because it took less time to do. I appreciate their honesty. More

by schulte.richard
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Recommend Dealer
Yes
Apr 22, 2024

Zeigler Chrysler Dodge Jeep RAM responded

That's fantastic to hear! We're glad we could pleasantly surprise you with a lower bill and that our honesty was appreciated. Providing accurate quotes and transparent pricing is important to us, and we're pleased that we could deliver on that. Thank you for sharing your experience, and we look forward to serving you again in the future!

April 12, 2024

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Everything went Very well. It was prompt and the services provided were what we requested. More

by csmesker
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Recommend Dealer
Yes
Apr 12, 2024

Zeigler Chrysler Dodge Jeep RAM responded

We are very happy to hear everything went smoothly during your visit! Thank you for choosing Zeigler for your service needs!

March 30, 2024

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I had transmission concerns with my truck. I was told to go to this location because they had the transmission technicians that I needed. I made an appointment and was told that it was at 8:00 More

by matt.heeren
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Recommend Dealer
No

Other Employees Tagged: Kasandra Huff

March 21, 2024

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Always get first class attention. They always get me in for service at my convenience More

by KASBAH92
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Recommend Dealer
Yes
Mar 25, 2024

Zeigler Chrysler Dodge Jeep RAM responded

We are thrilled to hear that you always receive first-class attention! Providing exceptional service and ensuring our customers' satisfaction are our top priorities. Thank you for choosing Zeigler Grandville!

March 09, 2024

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Love Toyna and Jake. They are amazing. So helpful and friendly the two times I recently visited. More

by k_ely
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Knapp

Mar 11, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're delighted to hear that Dylan and Jake provided you with amazing service during your recent visits. They take pride in being helpful and friendly, and we're grateful for customers like you who appreciate their efforts. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to welcoming you back!

February 26, 2024

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Great to get my recall item fixed and made easy by the staff. Even the ride to work and back was pleasurable. More

by CHRISO2
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Recommend Dealer
Yes
Feb 26, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're delighted to hear that our team made your recall service easy and that you enjoyed the ride to and from work. Providing you with a pleasurable experience is what we strive for, and we look forward to serving you again in the future.

February 01, 2024

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Once Jake took our case, all went perfectly. Great communication, very fair, and excellent results. More

by TimBo
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Recommend Dealer
Yes
Feb 01, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with Jake! We're thrilled to hear that your case was handled with excellence. It's fantastic to know that Jake's communication, fairness, and the ultimate results exceeded your expectations.

January 31, 2024

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Jake in service was The Best! !!I told Brent specifically how good he was. The car emergency service to help me was USELESS!! More

by mike@kozminski.org
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Mike, thank you for taking the time to share your feedback with us. We're delighted to hear that Jake in service exceeded your expectations and provided you with exceptional assistance. We truly appreciate your recognition of his efforts, and we'll be sure to pass on your positive comments to him.

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