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Jake Spencer
Jake Spencer
Service Advisor
Germain Volvo Cars South Hills
2411 Washington Road
Canonsburg, PA 15317
16 Reviews
16 Reviews
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16 Reviews of Jake Spencer
July 17, 2026
The service department was able to find and solve a problem that had been going on for years. They listened to me when I explained where I thought it was coming from and were able to have it all covere problem that had been going on for years. They listened to me when I explained where I thought it was coming from and were able to have it all covered under warranty when I was told by the North Hills that the warranty didn’t cover it. More
by jlc22177
Verified Customer
July 15, 2026
Every time I come, separate price applications bother me a lot, and when making an appointment on the phone, the person I talk to gives another price. When it comes to the service, they get another price. T a lot, and when making an appointment on the phone, the person I talk to gives another price. When it comes to the service, they get another price. This situation is really annoying. More
by kameraras2019
Other Employees Tagged: Kevin Fritz, Brian Reich
July 12, 2026
Great service and Jake was superb. Kept me abreast of the repairs at all times, and went out of their way to ensure I understood and was satisfied with all work done. Kept me abreast of the repairs at all times, and went out of their way to ensure I understood and was satisfied with all work done. More
by WMSTEELYEYE
July 11, 2026
Very professional and great customer service! Answered all of our questions and concerns. Communication is A+. Answered all of our questions and concerns. Communication is A+. More
by cynpas101
Other Employees Tagged: Mirza Becevic, Kevin Fritz, Brian Reich
July 06, 2026
All of the staff at Germain Volvo are very helpful and friendly, plus the whole place is so clean from the parking lot to the restrooms it shows that they really care. friendly, plus the whole place is so clean from the parking lot to the restrooms it shows that they really care. More
by d.t.kessler
Other Employees Tagged: Kevin Fritz, Brian Reich
June 30, 2026
Efficient and courteous service. .. as always, everyone went above and beyond. Thank you for everything. .. as always, everyone went above and beyond. Thank you for everything. More
by klgiesy
Other Employees Tagged: Kevin Fritz, Brian Reich
June 26, 2026
Service staff are always friendly and welcoming. I appreciate the manner in which they keep me updated on the status of my vehicle. The clean loaner vehicles are appreciated. I appreciate the manner in which they keep me updated on the status of my vehicle. The clean loaner vehicles are appreciated. More
by ginalureecotton
Other Employees Tagged: Brian Reich
June 26, 2026
Efficient and courteous service for the summer special. Fritz and mechanic were, as usual, outstanding. Fritz and mechanic were, as usual, outstanding. More
by SIEG0
Other Employees Tagged: Kevin Fritz, Brian Reich
June 21, 2026
Jake explained problem gave up front price. Needed to order replacement part , had to leave vehicle overnight. Jake gave loaner vehicle to use. Great service. Needed to order replacement part , had to leave vehicle overnight. Jake gave loaner vehicle to use. Great service. More
by RONHD
June 13, 2026
Always glad with the service I am provided. The service department had give me and my family peace of mind. I am thankful for it! The service department had give me and my family peace of mind. I am thankful for it! More
by KAVLAN
Other Employees Tagged: Kevin Fritz
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