Kevin Fritz

Every time I come, separate price applications bother me a lot, and when making an appointment on the phone, the person I talk to gives another price. When it comes to the service, they get another price. T a lot, and when making an appointment on the phone, the person I talk to gives another price. When it comes to the service, they get another price. This situation is really annoying. More

by kameraras2019 Verified Customer Verified Customer

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Very professional and great customer service! Answered all of our questions and concerns. Communication is A+. Answered all of our questions and concerns. Communication is A+. More

by cynpas101 Verified Customer Verified Customer

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I only had the car in the shop for one day. In the past, it was in for multiple days. Good job. In the past, it was in for multiple days. Good job. More

by WLUTZ6014 Verified Customer Verified Customer

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All of the staff at Germain Volvo are very helpful and friendly, plus the whole place is so clean from the parking lot to the restrooms it shows that they really care. friendly, plus the whole place is so clean from the parking lot to the restrooms it shows that they really care. More

by d.t.kessler Verified Customer Verified Customer

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Efficient and courteous service. .. as always, everyone went above and beyond. Thank you for everything. .. as always, everyone went above and beyond. Thank you for everything. More

by klgiesy Verified Customer Verified Customer

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Efficient and courteous service for the summer special. Fritz and mechanic were, as usual, outstanding. Fritz and mechanic were, as usual, outstanding. More

by SIEG0 Verified Customer Verified Customer

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Always glad with the service I am provided. The service department had give me and my family peace of mind. I am thankful for it! The service department had give me and my family peace of mind. I am thankful for it! More

by KAVLAN Verified Customer Verified Customer

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Erin is great! She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service de She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service department never hesitates giving me a loaner car and they keep you updated. More

by BLUEANGEL5 Verified Customer Verified Customer

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The service dept by far are the most accommodating and gracious team I've ever dealt with. The use of tech tools to provide you with service updates as well as show you your vehicles work is very reassur gracious team I've ever dealt with. The use of tech tools to provide you with service updates as well as show you your vehicles work is very reassuring. More

by christacap Verified Customer Verified Customer

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Charged 5. 5 hours of labor for work that was done in less than 3 and very likely done in less than 2 hours. 40,000 mile service is little more than an oil chang 5 hours of labor for work that was done in less than 3 and very likely done in less than 2 hours. 40,000 mile service is little more than an oil change yet cost was $900. Over a thousand in total. This outrageous overcharging sends a clear message that this dealership is in it for the short term and not looking for repeat car buying customers. I won’t be back to this dealer and am turned off by volvo altogether. More

by Dino’s wife Verified Customer Verified Customer

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