Jamal Dennison | Page 3

Not very knowledgeable on their own product and rude Went in to try to put together a lease deal for a Rogue. Could not get the salesperson to give us a straight answer on our product questions. It was v Went in to try to put together a lease deal for a Rogue. Could not get the salesperson to give us a straight answer on our product questions. It was very clear he didn't know the cars packages and accessories very well or their cost. So my wife and I gave up and then just tried to let them know what we were willing to pay for a lease and see if we could make a deal. Took my license and credit card and came back with a quote $80 over what we wanted. So we said no thank you and asked for the credit card back. Jamal the finance manager came back and was really rude to my wife and to me. We had to ask more than a few times just to get our credit card back. I would be really nervous ever doing business in this dealership. More

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'19 Rogue SV I recently helped both my Aunt & Uncle turn in their '16 Rogue SL which was coming to the end of its lease term and replaced it with a new '19 Rogue S I recently helped both my Aunt & Uncle turn in their '16 Rogue SL which was coming to the end of its lease term and replaced it with a new '19 Rogue SV lease from Nissan of Staten Island. This is now their third Rogue from this dealership. Originally started the process with Jamal Dennison (Sales Manager) and then we were introduced to Christopher Galletta (Salesperson). Both Mr. Dennison and Mr. Galletta were professional, no nonsense and quite transparent. They were able to get a favorable lease deal done within the monthly payment we were comfortable with while helping us smooth out a few rough spots. We finished up with Daniel Cossack (Finance) and he as well possessed all the traits of Mr.Dennison and Mr. Galletta. My Aunt & Uncle were happy in the end and I can honestly recommend the three gentlemen we worked with and the "new" Nissan of Staten Island. More

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When the staff changes your opinion you know they’re amazing Let me begin this review by saying I was like many others and very unhappy.. Back in October I reached out to Nissan service for an issue with my Let me begin this review by saying I was like many others and very unhappy.. Back in October I reached out to Nissan service for an issue with my emergency braking system and my back up camera, I was directed to Victoria who informed me of ways to stop the braking system when it would go on for no reason that wasn’t the response I was looking for she was leaving and handed my case over to Stephanie, who from the very first conversation understood and addressed every concern I had she literally worked from home for me and never had met me personally, she met me at service a few days later offered to take me in her personal car to get a rental because they didn’t have one for me and literally was with me every step of the way! She was kind courteous and went over and beyond to keep me as a Nissan customer even while dealing with corporate she was my right hand woman and addressed all my problems and made sure my car was safe! I can’t not put into this review how amazing and over and beyond her customer service skills are! December I got into a new 2019 Nissan Rogue and Domiano was absolutely amazing in every aspect showed me every and all features and treated me like I was family and got me everything and anything I needed or wanted! His salesmanship was phenomenal.. Jamal, we may have not seen eye to eye, but from my blue rogue to my red you completely along with Stephanie changed my opinion on Staten Island Nissan and for that I thank you, I thank you for finalizing my deal even though you had an emergency as a customer you put me first and dealing with me as unhappy as I was you managed to make me smile each and every time! Staten Island Nissan has greatly improved and I contribute that to the people I named above because if I had never had Stephanie I wouldn’t be a Nissan owner any longer! Anything and everything you’ll ever need or want see all of the above and they will do everything to meet your expectations trust me! Thank you all for the amazing dedication to your clients! You all deserve recognition for all you’ve done, I will keep up my old review to show future customers just how much the new Staten Island Nissan has kept me as a happy customer! More

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All employees of Staten Island Nissan All team members of Staten Island Nissan basically put the red carpet out for me and my girlfriend the experience was wonderful!!! Thumbs up for State All team members of Staten Island Nissan basically put the red carpet out for me and my girlfriend the experience was wonderful!!! Thumbs up for Staten Island Nissan More

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Awesome The staff made my visit an excellent experience. Kevin Belligiere is a very knowledgeable salesman and friendly . He is an asset to the corporation. The staff made my visit an excellent experience. Kevin Belligiere is a very knowledgeable salesman and friendly . He is an asset to the corporation. Thanks More

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1st Class Customer Service The sales team at Nissan of Staten Island are very honest, knowledgeable, and professional. My new car buying experience was simple and stress free. I The sales team at Nissan of Staten Island are very honest, knowledgeable, and professional. My new car buying experience was simple and stress free. I will definitely be buying from them again. Great customer service! More

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Better Business Bureau No one from this dealership responds, they won't even speak to Nissan Corporate. Victoria Caronna does nothing, taking concerns elsewhere. Don't buy No one from this dealership responds, they won't even speak to Nissan Corporate. Victoria Caronna does nothing, taking concerns elsewhere. Don't buy here!! After contacting the BBB for assistance, this dealership will not respond to them either. Buyer beware - you will regret dealing with this business. More

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Extremely Shady Nissan Dealership I got scammed by this dealership in an extremely harsh way! I was forced to sign up for a loan that I didn't need because they don't do full payment t I got scammed by this dealership in an extremely harsh way! I was forced to sign up for a loan that I didn't need because they don't do full payment transactions! The car was damaged by one of their workers so they refused to sell me a different one! They repainted the front bumper which came back with dirt and bubbles in the paint done half xxx in only 2 days without using a clean room! After arguing for 3 weeks I decided to lose my down payment and default on the loan! Do.not trust this dealership they are extremely shady!! I tried calling corporate office and they did absolutely nothing to help because Nissan has no corporate office in New York!! Do not go to this dealership they are a nightmare group of conniving people so beware!! More

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Sticking with Nissan I don’t like going to dealerships, but my experience with Nissan turned out to be better than I thought. Especially, when I met a manager named Jama I don’t like going to dealerships, but my experience with Nissan turned out to be better than I thought. Especially, when I met a manager named Jamal. He was extremely patient with me, even when I was driving him crazy of getting into a new lease. He was honest, polite, and was determined to see me happy with my selection of vehicle. Victoria really helped me as well. Fernando came in and sealed the deal. But all in all, it was a team effort. I felt like I made new friends when I started, but when I left, I felt like they were family. Very loyal. More

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Excellent leasing experience. The receptionists and very warm & welcoming. Yuri and Jamal were very friendly and informative. They really took their time to figure out everything t The receptionists and very warm & welcoming. Yuri and Jamal were very friendly and informative. They really took their time to figure out everything they could do to get me the best deal. They were very respectful of my budget and found me a vehicle to lease in my price range. Based on my experience with Yuri & Jamal I will be sure to return to Nissan of Staten Island for my future vehicle needs. More

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