James Alvarado
James Alvarado at Nissan of Van Nuys
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James Alvarado

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.7
52 Reviews

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

52 Reviews

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52 Reviews of James Alvarado

April 29, 2025

Dealership Rating
Employee Rating

I love going to that particular dealership because the service is so good your people are great. They know what my car needs when it needs it and the work gets done fast. More

by FRANKTONY087@gmil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Nissan of Van Nuys responded

Hi Franktony087@gmil.com, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Nissan of Van Nuys responded

Franktony087@gmil.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Dealership Rating
Employee Rating

Nazario was the best from the time of write up to being cashed out highly recommend to come back More

by turkeykirby1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Nissan of Van Nuys responded

Hi Turkeykirby1979, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

Dealership Rating
Employee Rating

Amazing service delivered time and time again by Kim. The service staff is very caring and take the job very seriously. Pleasure to work with. Thank you again More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

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Employee Rating

I have been taking my car for service at this Nissan dealership for over ten years. I have always found the service department personal to be very helpful. More

by LONECROWJOE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Nissan of Van Nuys responded

Hi Lonecrowjoe, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

Dealership Rating
Employee Rating

Good Service. Kind and Friendly Staff. James Alvarado was very helpful. Will be back for my next service More

by MARGARITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Nissan of Van Nuys responded

Margarita, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

Dealership Rating
Employee Rating

I took my 2012 frontier in because the seat belt light was on. Fernando the service consultant said i also had recall issues. He told me to check the seatbelt would be $220.00 for diagnoses. After they we More

by jessepooldude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Nissan of Van Nuys responded

Jessepooldude, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 03, 2025

Dealership Rating
Employee Rating

This the problem seems to be fixed thank you . Wilson was very good he called me to let me know how things were going.......... More

by alexanian6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Arreola

Apr 07, 2025

Nissan of Van Nuys responded

Alexanian6, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

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Employee Rating

Great dealer, prompt service, James was very professional, will come back to see him, and Adolfo More

by racing2780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Nissan of Van Nuys responded

Racing2780, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

Dealership Rating
Employee Rating

I always get great service at this location. All employees are so professional and efficient. I will be bringing all my vehicles at Van Niys Nissan. More

by Mayrarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Nissan of Van Nuys responded

Mayrarey, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 07, 2025

Nissan of Van Nuys responded

Hi Mayrarey, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

Dealership Rating
Employee Rating

Nazario has been my service rep for the past 20+ years from Universal City Nissan to Nissan of Van Nuys very knowledgeable, friendly and efficient More

by Melodic123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nazario Sanchez , Mily Chirino,

Mar 24, 2025

Nissan of Van Nuys responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Here at Nissan Of Van Nuys, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 267-2092 to discuss ways we can better serve you in the future.

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