James Baker

Great overall experience. James was very thoughtful and understood my position/concerns with purchasing a vehicle sight unseen. He provided me with the reassurance that I have James was very thoughtful and understood my position/concerns with purchasing a vehicle sight unseen. He provided me with the reassurance that I have nothing to worry about. My vehicle is exactly how he described. More

by mathew.russo85 Verified Customer Verified Customer

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Fair pricing. Easy deal. Jim was very helpful and the dealership pricing was fair on the vehicle I purchased. Also they valued my trade-in very fair. Easy deal. Jim was very helpful and the dealership pricing was fair on the vehicle I purchased. Also they valued my trade-in very fair. More

by mikeabney09 Verified Customer Verified Customer

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Been with the dealership for over 10 years and cannot say enough about how wonderful they are. Chris Roy, the general manager takes care of everything for me as does Sharon and Jackie in service.Jim Baker is enough about how wonderful they are. Chris Roy, the general manager takes care of everything for me as does Sharon and Jackie in service.Jim Baker is a knowledgeable salesperson and very thoughtful. Thus is my second purchase with him. Met Colton in Finance for the first time and he is also fabulous! More

by Athena Verified Customer Verified Customer

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We enjoy our Volvo very much and absolutely appreciate Ferman Volvo and two wonderful employees, Mr. James Baker, and Ms. Jackie Gallagher they are always polite, professional, and courteous almost to a f Ferman Volvo and two wonderful employees, Mr. James Baker, and Ms. Jackie Gallagher they are always polite, professional, and courteous almost to a fault. This is our second Volvo, we will continue with Ferman and especially their two delightful employees. More

by ajarnmitch Verified Customer Verified Customer

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Jim Baker was responsive and knowledgeable. Very professional and personable. We absolutely will recommend his services to our friends. Very professional and personable. We absolutely will recommend his services to our friends. More

by mbwhitbeck Verified Customer Verified Customer

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This is the sixth Volvo we gotten and one of the main reasons we keep coming back to Ferman Volvo is the sales department, and the service department. There is a great team at work here. reasons we keep coming back to Ferman Volvo is the sales department, and the service department. There is a great team at work here. More

by Sue Verified Customer Verified Customer

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Always very cordial and fair in other dealings with me Merry Christmas, everyone God bless you all Merry Christmas, everyone God bless you all More

by DJLAWRENCE2009 Verified Customer Verified Customer

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Super friendly. Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services More

by EN23 Verified Customer Verified Customer

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The sales and service at this dealership entirely exceed all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptiona all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptional service; a team of auto experts that include Josh, Chris, Mike, Jim, and Jackie. More

by kjs.trs Verified Customer Verified Customer

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I bought a new car from this dealership earlier this week and they were very easy to work with. We did most of the work before I arrived so I was able to test drive, sign paperwork, and leave with my new car and they were very easy to work with. We did most of the work before I arrived so I was able to test drive, sign paperwork, and leave with my new car in roughly an hour. I would shop here again. More

by egpope Verified Customer Verified Customer

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