James Baker
James Baker at Vernon Auto Group

James Baker

Ford Service Advisor

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of James Baker

September 04, 2025

Dealership Rating
Employee Rating

Best dealer in Texas. Very nice and professional sales team and service department to do business with. More

by Jwall84
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Vernon Auto Group responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

Sep 12, 2025

Vernon Auto Group responded

We are so pleased you enjoyed your visit to Vernon Ford! We can't wait to see you again, have a great day.

August 16, 2025

Dealership Rating
Employee Rating

Both James and Eli gave Excellent and friendly service. My truck was up fitted with a trailer brake controller, was a clean installation by the tech, and ready when they promised. More

by Pete Rallis Racing
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

Vernon Auto Group responded

Thank you for taking the time to write this review! We are so happy to hear that James and Eli provided excellent and friendly service and that your truck was up fitted to your satisfaction. Our team takes pride in providing clean and timely installations. We appreciate your business!

August 13, 2025

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The service advisor was extremely friendly and knowledgeable. I will definitely come back to all my vehicle’s service needs. More

by jessequintero42
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 20, 2025

Vernon Auto Group responded

Thank you for your kind words! We are delighted to hear that our service advisor provided you with excellent service. We look forward to helping you with all of your vehicle's service needs in the future!

August 09, 2025

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Mr. Baker was upfront and honest with me. He was honest and informed me of my solutions . I want to thank him personally . More

by Tfanner03
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dusty Wiseman, Eli Vincent

Aug 12, 2025

Vernon Auto Group responded

Thank you for taking the time to share your thoughts! We are delighted to know you had a great visit.

July 23, 2025

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Employee Rating

I have nothing but good things to say about this dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor ap More

by tbhanna
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2025

Vernon Auto Group responded

Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2025

Dealership Rating
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Once again, Vernon Auto Group went above and beyond to take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in re More

by Gary Self
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eli Vincent

Jul 09, 2025

Vernon Auto Group responded

Gary, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Jul 09, 2025

Vernon Auto Group responded

Gary, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

Dealership Rating
Employee Rating

What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed More

by Lutstreit
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eli Vincent

Jun 27, 2025

Vernon Auto Group responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 18, 2025

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Employee Rating

I received quick courteous service. Everything was very clean and well taken care of. I will return. More

by Pannport
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Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Vernon Auto Group responded

Pannport, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

Dealership Rating
Employee Rating

My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. More

by jmhulon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 30, 2025

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 30, 2025

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 10, 2025

Dealership Rating
Employee Rating

Had my oil changed at the Dodge House of Vernon Auto…super attentive people, facilities, and good service. More

by GG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea at the Dodge House on Wilbarger Street was extra helpful and very professional.

May 14, 2025

Vernon Auto Group responded

GG, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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