James Barnes
James Barnes at Casey Kia
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James Barnes | Page 14

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.9
149 Reviews

Dealership Experience

5 yrs, 3 mos

Languages Spoken

English English

4.9

149 Reviews

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149 Reviews of James Barnes

December 17, 2019

Dealership Rating
Employee Rating

Charles is an honest and reliable salesmen. I appreciate how he made my car buying experience much easier. I recommend Charles if your in the market to purchase a vehicle. He goes above and beyond to make y More

by Jeff J.
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Jeff. Used car sales manager. Good guy

Dec 18, 2019

Casey Kia responded

Thank you so much Jeff for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 08, 2019

Dealership Rating
Employee Rating

Nice people.. great service.. very clean business.. my salesman was very professional and clean cut.. great personality and backs up his word. Will refer friends. More

by Randy 55
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer

Dec 11, 2019

Casey Kia responded

Thank you so much Randy for the five star review! We are extremely grateful for the opportunity to earn your business. We strive to exceed the expectations of all of our guests. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 08, 2019

Dealership Rating
Employee Rating

Outstanding Service! I recently purchased an SUV for my family. The staff at Casey Kia is absolutely marvelous. They go above and beyond for their customers. Johnnie D Jor More

by medyna30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr. , Sam Saleem, Josh in Insurance review and verification

Dec 11, 2019

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Johnnie Jordan and the rest of my staff. We strive to exceed the expectations of all of our guests. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 04, 2019

Dealership Rating
Employee Rating

GREAT customer service from Charles. He is focused on GREAT customer service from Charles. He is focused on customer desires and helps them find what they are looking for. He is thorough and detailed, More

by J-Soul
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Dec 07, 2019

Casey Kia responded

Thank you for the review! I am glad that you had a positive experience with Charles Archer. However I apologize that the overall experience was not worthy of five stars. I have addressed your concerns with the manager. Hopefully you can allow us another opportunity to earn your business in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 03, 2019

Dealership Rating
Employee Rating

2019 Kia Stinger Kaitlin and the team at Casey Kia took great care of me, as always! I highly recommend this dealer. Roberto runs his place like a well oiled machine. More

by alhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Kaitlin Fields , Sam Saleem

Dec 05, 2019

Casey Kia responded

Thank you so much Alton for the five star review! We are extremely grateful to earn your business again on your brand new KIA Stinger. Also thank you for the positive endorsement of Kaitlin Fields and my staff. We strive to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

December 02, 2019

Dealership Rating
Employee Rating

Very happy with my purchase. Accommodating salespeople. The team seemed very interested in finding me exactly what I was looking for in a vehicle. Thanks! More

by jenwren1022
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr. , Sam Saleem

Dec 04, 2019

Casey Kia responded

Thank you so much Jennifer for the five star review! We are extremely grateful to earn your business on your brand new 2020 Optima. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

November 28, 2019

Dealership Rating
Employee Rating

Had the pleasure of dealing with Charles on the purchase of our new car from Casey Kia . Very professional and he made sure he got the deal we were looking for.Great salesman for sure. More

by Ammcosafeguard
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer

Nov 29, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business again! We appreciate your loyalty of doing business with us. Also thank you for the wonderful endorsement of Charles Archer. It is our desire to exceed all of our customer's expectations with radical hospitality. We look forward to continue taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

November 28, 2019

Dealership Rating
Employee Rating

Really enjoyed my time ag Casey Kia. They were really Really enjoyed my time at Casey Kia. They were really professional and Adriana was really helpful! Every question I asked, she was really aware and if More

by Kaisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Adriana Allen, Jeff Finch, I'm not sure the new guys name, but he was extremely nice! He kept offering me beverages lol

Nov 29, 2019

Casey Kia responded

Thank you so much Kaisha for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Adriana Allen. It is our goal to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 13, 2019

Dealership Rating
Employee Rating

Great job helping us with the purchase of a new to us family vehicle! Found a few issues with the vehicle but were addressed to our satisfaction without any question. His boss Jeff is great too! Thanks More

by Trfa63
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Pamela Denny, Jeff Finch

Nov 16, 2019

Casey Kia responded

Thank you so much for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my Sales Manager Jeff Finch. We strive to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

November 12, 2019

Dealership Rating
Employee Rating

Charles is great!! Very polite and professional.. He did everything in his power to get the deal done! And did with a smile. I would highly recommend working with him for your new or used car buying experie More

by steelshotdrums
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Jeff Finch

Nov 16, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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