James Callender | Page 11

Customer service Having spent my career in sales and sales management, I know the importance of customer service, and Ganley East personifies the term. It is the bes Having spent my career in sales and sales management, I know the importance of customer service, and Ganley East personifies the term. It is the best dealership I have done business with in my 70 years, and I would recommend you to anyone. There was a problem with delivery date promises, but I don't fault the dealership for that. You're at the mercy of Subaru and the trucking companies. Overall, another great car buying experience. More

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Customer service James was excellent!! Fast, efficient and made every effort to accommodate our concerns. Was very candid with the pros and cons of the car and was ver James was excellent!! Fast, efficient and made every effort to accommodate our concerns. Was very candid with the pros and cons of the car and was very knowledgeable about the details that helped make our decision. More

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Professional, informative and pleasnt Had approached dealership for a new forester purchase. Right from first interaction to test driver to negotiations and final delivery, met various fol Had approached dealership for a new forester purchase. Right from first interaction to test driver to negotiations and final delivery, met various folks who were professional/courteous. We worked with james who explained the outback and forester products and took us out for informative test rides. Interacted with Mike as we finalized pricing amd delivery- he was extremely professional, full of candor in what was achievable vs not and very prompt with his communications. during final documentation met with jim at finance who while reviewed all available after sales service/warranty options was always careful not to be over-bearing though at the same time very informative and knowledgeable about the services products. Overall a very pleasant experience that i would be inclined to refer my friends to- indeed a refreshing change from my prior car dealership experience. Also received a post delivery call from james to see how if things were going fine and if i needed help with amy product feature. Well done Ganley East 👍 More

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Cross Trek Worked with Allie on the internet and james on the floor. Easy to work with. Bottom line is I bought a vehicle. 3rd for the family Worked with Allie on the internet and james on the floor. Easy to work with. Bottom line is I bought a vehicle. 3rd for the family More

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Professional and efficient! James Callender met us and guided us through the process of selecting a Forester. Then, he kept us posted as the car we specially ordered was prepare James Callender met us and guided us through the process of selecting a Forester. Then, he kept us posted as the car we specially ordered was prepared and shipped to Ganley. When the day of delivery came, James and Jim in finance efficiently processed our purchase, and I was off...very excited to have my comfy Subaru! I love the feel and the visibility it allows while driving. A big hit, al in all. More

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Great service Real friendly and knowledgeable about the vehicles. Wasn’t trying to sell me on features I didn’t want. Would recommend to anyone looking for a new Su Real friendly and knowledgeable about the vehicles. Wasn’t trying to sell me on features I didn’t want. Would recommend to anyone looking for a new Subaru. More

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New car with excellent salesman Bought two new cars from Subaru Ganley East within three months I love the dealership our salesman was excellent. We have nine grandchildren looking Bought two new cars from Subaru Ganley East within three months I love the dealership our salesman was excellent. We have nine grandchildren looking forward to buying more cars in the future at Ganley East More

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Best car leasing experience! James and the entire group were more than fantastic! I was taken care of with great attention, my needs were met, and the entire staff was friendly. I James and the entire group were more than fantastic! I was taken care of with great attention, my needs were met, and the entire staff was friendly. I went just to take a look, and left feeling comfortable and satisfied. This dealership made my experience leasing my new car the best I’ve ever had. More

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James saved the day. After coming in later in the evening, it was refeshing to meet James at the front door. After listening to our needs he was quick to find a car that p After coming in later in the evening, it was refeshing to meet James at the front door. After listening to our needs he was quick to find a car that perfectly fit all criteria. The test drive was informative and James did a great job selling his brand. After walking out of a different Ganley Subaru dealership earlier that week, James restored our faith in the car we wanted and later purchased from him that evening. Everyone was helpful and had good energy, even as the night progressed. James most certainly is a great support to the team! Highly recommend. More

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A customer focused dealership! The sales and finance staffs where friendly and accommodating. They asked questions instead of talking at me. James went out of his way to make me fee The sales and finance staffs where friendly and accommodating. They asked questions instead of talking at me. James went out of his way to make me feel comfortable in the dealership and with my purchase. More

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