36 Reviews
Write a Review36 Reviews of James French
September 15, 2023
James is the best. He is always friendly and cheerful. He listens to your issues and always make you feel important. I always wait until I can see him when I need se He is always friendly and cheerful. He listens to your issues and always make you feel important. I always wait until I can see him when I need sevice. More
Other Employees Tagged: Diane Ponce
August 24, 2023
Eric was an exceptional advisor with great communication. He went above and beyond what was expected and I will always come back to service my vehicle with him. He went above and beyond what was expected and I will always come back to service my vehicle with him. More
Other Employees Tagged: Erik Carr, Omead Anwar, Dain Bryant, Hector Guadamuz, Jennifer Lowenstein
July 30, 2023
James French (Service Advisor) was very professional and respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the j respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the job was completed correctly after a couple of parts were sent with quality problems. More
July 26, 2023
Service department is amazing. Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear wi Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear with communications and advocating for us when needed. More
Other Employees Tagged: Scott Bunker
July 25, 2023
Great service. I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi ev I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi every year as soon as I arrive back in state for the summer. More
Other Employees Tagged: Omead Anwar, Dain Bryant