James Gangler

1st visit- excellent service, friendly, knowledgeable and trustworthy…found my new dealership in Irving—CLAY COOLEY!!! trustworthy…found my new dealership in Irving—CLAY COOLEY!!! More

by tam Verified Customer Verified Customer

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Customer service at this location continues to go downhill spoke with management twice, nothing has been done downhill spoke with management twice, nothing has been done More

by desatty80 Verified Customer Verified Customer

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Bought my Jeep Rubicon from Clay Cooley Chrysler Dodge Jeep Ram—smooth process, transparent pricing, service. Jeep Ram—smooth process, transparent pricing, service. More

by neliyagrg Verified Customer Verified Customer

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Fast and good service Took care of my vehicle quickly and easily with no problems. easily with no problems. More

by kendrick.smith Verified Customer Verified Customer

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HORRIBLE, HORRIBLE, SERVICE DEPARTMENT. I was greeted by some guy who was wearing street clothes and left me sitting in my car as he and several other attendants sat chit-chatting. I have n I was greeted by some guy who was wearing street clothes and left me sitting in my car as he and several other attendants sat chit-chatting. I have no idea if he is an employee or not. But he was kind enough to tell me that an advisor would soon help me. 10 minutes after the greeting. ..an advisor showed up. All I wanted was an oil change. There were 4 people chatting with the unidentified guy as I waited. Why couldn't they help me? They could have chatted in the back where it wouldn't appear that they were ignoring customers. There was only person in that service bay who seemed interested in customer service. Thank you Misty for helping me when no one else would!! The other advisors were out getting breakfast as my completed car waited for 45 minutes on the ramp ready to go. I would have waited longer had I not spoken up and insisted that someone give me my keys and bill so I could leave. I am thankful to Misty for helping me. The other advisors eventually pulled up with food bags in hand halfway thru Misty checking me out. Anywho, I will be joining with a few friends of mine to inform people of the horrible service we have all received from Clay Cooley Jeep Service Department. I should have paid attention to my friends warnings about the horrible service offered at Clay Cooley. I won't return and will be letting everyone else know about that dealership as well. I'll try Grapevine Jeep next time I need an oil change. Prayerfully, they're better More

by mqolden Verified Customer Verified Customer

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I want to say thank you for going the extra mile to make sure everything was OK with my car. Thanks again! Ms.Vee sure everything was OK with my car. Thanks again! Ms.Vee More

by Ms.Vee Verified Customer Verified Customer

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They got the job done in a timely manner. Everyone was very professional and nice. Everyone was very professional and nice. More

by kylewaylander Verified Customer Verified Customer

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It took 3 hours to change my oil if I had been told that's how long it would take I would have left that's how long it would take I would have left More

by cgbolton1972 Verified Customer Verified Customer

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“It is always a positive experience working with your team, and we appreciate the professionalism. team, and we appreciate the professionalism. More

by kendrick.smith Verified Customer Verified Customer

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Customer care excellent, friendly, reliable, on point customer service. The wait was pleasant and check out a freeze customer service. The wait was pleasant and check out a freeze More

by totis1126 Verified Customer Verified Customer

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