James Gangler

It took 3 hours to change my oil if I had been told that's how long it would take I would have left that's how long it would take I would have left More

by cgbolton1972 Verified Customer Verified Customer

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“It is always a positive experience working with your team, and we appreciate the professionalism. team, and we appreciate the professionalism. More

by kendrick.smith Verified Customer Verified Customer

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Customer care excellent, friendly, reliable, on point customer service. The wait was pleasant and check out a freeze customer service. The wait was pleasant and check out a freeze More

by totis1126 Verified Customer Verified Customer

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Staff were wonderful, waiting area was clean and quiet and the service was completed in a timely manner and the service was completed in a timely manner More

by kflynn3290 Verified Customer Verified Customer

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Always a positive experience. Have kept my vehicle in tip top shape. What more can I say, the dealership is clean and open with nice amenities. Have kept my vehicle in tip top shape. What more can I say, the dealership is clean and open with nice amenities. More

by stvnc44 Verified Customer Verified Customer

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Always great service at this dealership. I can’t speak to everyone but those sisters that look like twins are incredible. Super informative. Always wear a smile no matter how stressed they l I can’t speak to everyone but those sisters that look like twins are incredible. Super informative. Always wear a smile no matter how stressed they look. More

by brandie.k.mcginnis Verified Customer Verified Customer

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Just have to wait too long for an oil change. This time service was good. This time service was good. More

by sept196453 Verified Customer Verified Customer

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First, and foremost, under James's new leadership in the service department at Clay Cooley Chrysler Dodged Jeep Ram, the Irving location things are looking brighter with a new meaning to “customer satisfact service department at Clay Cooley Chrysler Dodged Jeep Ram, the Irving location things are looking brighter with a new meaning to “customer satisfaction”. He has a clam, efficient and professional demeanor when paperwork on your vehicle crosses his desk. When I first met him, I had some serious issues with this location regarding remaining a loyal customer. James definitely went the extra mile and handled every problem that almost seemed impossible to get my Jeep out the shop and back on the road. His staff is doing a fantastic job in complimenting his style and expectation of customer’s satisfaction, and I might add that I feel i could be at SEWELL!!!! while I wait in the lobby!!!!! Thank you James and AJ for giving your customer a great experience and peace of mind 🫶🏾 More

by MARNITHAB Verified Customer Verified Customer

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Took care of me, very professional and easy to deal with, overall a great service experience compared to other dealers overall a great service experience compared to other dealers More

by Alonzogaona12 Verified Customer Verified Customer

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They don’t know how to program the key. Waste my time told me to go tow my car to get the Killswitch taken off. Then bring it back show they program my key and they still can’t figure out Waste my time told me to go tow my car to get the Killswitch taken off. Then bring it back show they program my key and they still can’t figure out how smh. If the dealership don’t know how to program your key who else would. And still charge me ! 🤷🏼‍♂️ More

by Tomtrieu1985 Verified Customer Verified Customer

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