James Gerrard | Page 27
Sales Manager
Suburban Toyota of Farmington Hills
25000 Haggerty Rd.
Farmington Hills, MI 48335
Dealership Experience
12 yrs, 3 mos
Industry Experience
29 yrs, 2 mos
268 Reviews
Write a Review268 Reviews of James Gerrard
September 23, 2017
Love My New RAV4 I bought my first Toyota, a RAV4 from Suburban Toyota and it was a great experience! I worked with MJ and James and couldn't be happier. They both w I bought my first Toyota, a RAV4 from Suburban Toyota and it was a great experience! I worked with MJ and James and couldn't be happier. They both went above and beyond to get me into the car I really wanted... Thanks guys! This was my 4th car from MJ as I previously worked with him at Mazda and followed him to Toyota, that says it all right there. Thanks MJ! I love my new car and will definitely be a returning customer when my lease is up! Rene' More
Other Employees Tagged: Michael Joh , Everyone I came into contact with was pleasant, both Cody and Stuart checked in on me as well.
September 15, 2017
Great Experience We had a Corolla that we wanted to replace so my husband went to a few different dealers to look at the cars, pricing, etc. It was Chris Wildgoose at We had a Corolla that we wanted to replace so my husband went to a few different dealers to look at the cars, pricing, etc. It was Chris Wildgoose at Suburban Toyota in Farmington Hills that he was most impressed with. Chris never tried to push any particular car but was most interested in what we wanted. There was another dealer that gave us a good price but Chris was able to beat it. My husband took me there to see the cars and I met Chris Wildgoose. He was really friendly, very professional and knowledgeable. He was able to get the color and interior we wanted and so we decided to buy our new car from Chris at Suburban. You could tell that Chris was concerned that we be happy with our new car. He explained how all the features worked, but again, he never pushed us to go with a different car than the one we wanted. It was truly a pleasure dealing with Chris, and we also wanted to mention how nice the sales manager, James Gerrard, was too. Suburban Toyota of Farmington Hills went above and beyond to make sure we were completely satisfied with our new car. We will definitely be recommending them to friends, family and associates. More
Other Employees Tagged: Chris Wildgoose
April 30, 2017
2017 SE Camery Very nice excellent customer services , I would recommend family members and friends for this dealership. This is the 3rd vehicle I bought from this Very nice excellent customer services , I would recommend family members and friends for this dealership. This is the 3rd vehicle I bought from this dealership. Working with Yvette is very nice, she worked hard to get me the deal I wanted. More
Other Employees Tagged: Bobby Bedi, Yvette Speight
April 01, 2017
Great transaction I bought a used toyota camry from this dealership. The sales people were very nice and professional. Will recommend them to friends and family members I bought a used toyota camry from this dealership. The sales people were very nice and professional. Will recommend them to friends and family members. More
Other Employees Tagged: Bobby Bedi, Yvette Speight
March 31, 2017
Excellent return customer service My husband and I are return customers of this dealership and have always received the best service whether re-leasing or vehicle maintenance in the se My husband and I are return customers of this dealership and have always received the best service whether re-leasing or vehicle maintenance in the service center. The quality and knowledge of the employees we have dealt with have been awesome. More
Other Employees Tagged: Yvette Speight
February 02, 2017
customer review Mr. Gerrard and Mrs. Speight provide the excellent service. Very friendly dealership. Mrs. Speight is definitely the customer oriented sale person Mr. Gerrard and Mrs. Speight provide the excellent service. Very friendly dealership. Mrs. Speight is definitely the customer oriented sale person. good job. Would come back for the other car. More
Other Employees Tagged: Yvette Speight, Yvette Speight
January 28, 2017
2017 New Toyoto Highlander Purchase I had the pleasure to work with Salesman : Kelvin Toma over a span of 4 months in which i was deciding on my next car. During the process, i have dr I had the pleasure to work with Salesman : Kelvin Toma over a span of 4 months in which i was deciding on my next car. During the process, i have driven 4 cards: New 2017 4 runner, Highlander , 2013 Avalon and 2008 Mercedes E-Class. As a customer looking for the best deal and quality, Kelvin with professional to answere my emails,calls and texts to answer further questions. Finally i selected an amazing 2017 Highlander XLE which i had the dealership make minor customization of which rhey supported immediately. Further Kevin's Manager : James Gerrard was very professional and helpfull with his Finance and sales team to assist me in further questions and getting the best deal. This is my second Toyoto vehicle from this dealership and will not be the last. Thanks Kelvin and James and Shawn(finance) ! Ibrahim Kaddouh More
Other Employees Tagged: Kelvin Toma, Shawn (Finance Manager)
January 25, 2017
ABSOLUTE BEST DEALERSHIP! I am so happy to have purchased my vehicle from ROBERT GUTHRIE at SUBURBAN TOYOTA OF FARMINGTON HILLS, MI! He Made the process super simple!! Made sur I am so happy to have purchased my vehicle from ROBERT GUTHRIE at SUBURBAN TOYOTA OF FARMINGTON HILLS, MI! He Made the process super simple!! Made sure I left HAPPY! I have been to many dealerships and walked out! However, coming into Suburban Toyota was the absolute best decision I could have made. I was greeted the moment I walked in and treated the absolute best!!! Robert cared about what I actually wanted rather than what he rather sell me! He was also able to beat any price of any other dealership! I highly recommend Robert Guthrie and Suburban Toyota of Farmington Hills! Last but not least the most Pleasant Sales Manager James Gerrard! More
Other Employees Tagged: Robert Guthrie , Jeff Kessler