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James Hood

Overview Reviews (34) Inventory (125)

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James Hood

Product Specialist - Used Cars

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.8

34 Reviews

Overview Reviews (34) Inventory (125)

4.8

34 Reviews

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34 Reviews of James Hood

August 09, 2025

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Employee Rating

Amazing and friendly staff. Everything went smooth and was explained properly. Found everything I was looking for. Everything went smooth and was explained properly. Found everything I was looking for. More

by Gabriel

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Canon Hughes, Lindsay Givens, Darrell Ford, Ashley House, Whispur Granger, Wes Ward

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Aug 21, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Gabriel for taking the time to share your experience. Our Banister Chrysler Dodge Jeep RAM Service Department is top-notch and we appreciate that you allowed us to earn your business. If you require any additional services in the future, please know that we would welcome your business. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

August 07, 2025

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Employee Rating

Darrell Ford sold us our Nissan Frontier Crew Cab and was a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! More

by Steve and Nancy Schott

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darrell Ford

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Aug 21, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hi Steve and Nancy Schott - Your 5-star review for Banister Chrysler Dodge Jeep RAM means so much to us. We never take it for granted and appreciate your business. Thank you in advance for sending any referrals to Darrell Ford, he loves referrals. (smile) Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 21, 2025

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Employee Rating

Buen servicio al cliente, muy atentos al servicio y sobre todo la amabilidad que ofrecen todo la amabilidad que ofrecen More

by luisvelasquez1822

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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June 12, 2025

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Our experience with Banister was excellent overall. Robert Melton and James Hood were great to work with and professional in every respect. They are a credit to the dealership. Robert Melton and James Hood were great to work with and professional in every respect. They are a credit to the dealership. More

by jhm

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Melton

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Jun 13, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you jhm for your 5-Star review & rating. We truly appreciate your feedback and it’s our pleasure to welcome you to the Banister Automotive family. Angela Freeman Your Customer Experience Manager (757) 802-9615

June 03, 2025

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Staff members are very helpful and polite. I am so happy to be a part of it. I am so happy to be a part of it. More

by urmilagurung06

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darrell Ford

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May 23, 2025

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Everyone there went the extra mile except for the female manager. Great experience and will go back. manager. Great experience and will go back. More

by stevefowler78

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darrell Ford

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May 30, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello stevefowler78 Our team at Banister Chrysler Dodge Jeep RAM truly appreciates your business and we are pleased that you had a great experience. We wish you many, many miles of fun in your Jeep!! Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

May 10, 2025

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Employee Rating

Great Team . Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . The Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . They accommodate me a single mom with a small child and showed great care throughout the process . More

by ChrsJackson

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darrell Ford , Hydiya Sultani

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May 19, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you ChrsJackson for your 5-Star review!! Banister Chrysler Dodge Jeep RAM takes joy in knowing that you chose our dealership to purchase the vehicle that you desired. We wish you many miles of safe driving. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 28, 2025

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Employee Rating

Everything went well and I was pleased with how things went. Thanks for good service went. Thanks for good service More

by cig4rlover

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darrell Ford

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May 01, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you cig4rlover for your kind words and the highest 5-Star review. We take great pride in giving our customers a Truly Exceptional experience and it appears that is exactly what happened. Darrell Ford & James Hood are a great team and Banister Chrysler Dodge Jeep RAM is happy to have them on our team. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 27, 2025

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Employee Rating

FOURTH CAR IN A ROW. NO HASSLE. CAME IN TOLD THEM WHAT I WANTED AND WAS OUT OF THE DOOR WITH CAR IN LESS THAN 3 HOURS NO HASSLE. CAME IN TOLD THEM WHAT I WANTED AND WAS OUT OF THE DOOR WITH CAR IN LESS THAN 3 HOURS More

by riggs9050

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kiya

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March 25, 2025

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Employee Rating

My experience was an excellent one, everyone was respectful, kind and very professional. They explained the processes well and took adequate time in doing so. They were great!! respectful, kind and very professional. They explained the processes well and took adequate time in doing so. They were great!! More

by leatrice5050

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darrell Ford

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2023 Nissan Rogue | used

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2023 Jeep Grand Cherokee L | new

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2023 Jeep Grand Cherokee L

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Rear-wheel Drive

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2023 Toyota RAV4 | used

$34,318

2023 Toyota RAV4

used

Silver Sky Metallic exterior

Automatic

Front-wheel Drive

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2021 Lincoln Nautilus | used

$28,995

2021 Lincoln Nautilus

used

Ceramic Pearl exterior

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Front-wheel Drive

$28,995

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James Hood

Product Specialist - Used Cars

Banister Chrysler Dodge Jeep Ram of Hampton

34 Reviews of James Hood

Dealership Inventory (125 Vehicles)

Had a great experience?Spread the word.

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