James Hood
James Hood at Banister Chrysler Dodge Jeep Ram of Hampton

James Hood

Product Specialist - Used Cars

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of James Hood

November 06, 2025

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Employee Rating

Sade and James were amazing! They got me a perfect car for a reasonable price! Thank you guys! More

by beautyandthebucs
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lindsay Givens, Darrell Ford , Sade

October 28, 2025

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Typical dealership experience. The agreement made with the salesperson was different from attempted final contract price. Was complimented on my high credit score by several emplo More

by jmkuster
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darrell Ford

Oct 28, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello jmkuster: We deeply regret that you were not completely satisfied with your experience at Banister Chrysler Dodge Jeep RAM. Our goal is to always provide that Truly Exceptional experience. We appreciate your feedback and will use it as an opportunity to improve. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

October 02, 2025

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Everyone was friendly and courteous. I would recommend to all my friends and family who are interested in buying a new dodge vehicle More

by MCRAE3.DM
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

September 28, 2025

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Everyone was so nice and helpful. And was always there to answer questions. I would recommend them all my friends. More

by charlielou
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Recommend Dealer
Yes

Other Employees Tagged: Cheryl, Robert, Joel, everyone there

Sep 30, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

charlielou - Banister Chrysler Dodge Jeep RAM loves 5-star reviews and we are so happy that we were able to assist you. We appreciate your business and look forward to your referrals too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 03, 2025

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Everyone in this dealership was extremely helpful to us. We weren't sure we were going to walk out with a vehicle that day, but thanks to the wonderful work of Jeff, James and Gerry we now have the vehicle More

by mrsjaguar.kg
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff, Gerry and James

August 09, 2025

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Amazing and friendly staff. Everything went smooth and was explained properly. Found everything I was looking for. More

by Gabriel
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Gabriel for taking the time to share your experience. Our Banister Chrysler Dodge Jeep RAM Service Department is top-notch and we appreciate that you allowed us to earn your business. If you require any additional services in the future, please know that we would welcome your business. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

August 07, 2025

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Darrell Ford sold us our Nissan Frontier Crew Cab and was a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! More

by Steve and Nancy Schott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

Aug 21, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hi Steve and Nancy Schott - Your 5-star review for Banister Chrysler Dodge Jeep RAM means so much to us. We never take it for granted and appreciate your business. Thank you in advance for sending any referrals to Darrell Ford, he loves referrals. (smile) Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 21, 2025

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Buen servicio al cliente, muy atentos al servicio y sobre todo la amabilidad que ofrecen More

by luisvelasquez1822
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 12, 2025

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Our experience with Banister was excellent overall. Robert Melton and James Hood were great to work with and professional in every respect. They are a credit to the dealership. More

by jhm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Melton

Jun 13, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you jhm for your 5-Star review & rating. We truly appreciate your feedback and it’s our pleasure to welcome you to the Banister Automotive family. Angela Freeman Your Customer Experience Manager (757) 802-9615

June 03, 2025

Dealership Rating
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Staff members are very helpful and polite. I am so happy to be a part of it. More

by urmilagurung06
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

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