James Lauman
James Lauman at Audi Allentown
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James Lauman | Page 3

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.9
311 Reviews
4.9

311 Reviews

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311 Reviews of James Lauman

May 08, 2024

Dealership Rating
Employee Rating

Pleasant atmosphere, everyone is helpful and very polite. The dealership exudes professionalism and cleanliness. I am very appreciative of the loaner program as well. More

by EGONZA34
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

May 09, 2024

Audi Allentown responded

We are so glad to hear this, Egonza! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 07, 2024

Dealership Rating
Employee Rating

Overall I was happy with the work performed. I was not happy with not getting my tire. I had a fairly new tire that was supposed to be kept for me. I’ve heard nothing from the service department More

by DERWALKER
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Recommend Dealer
Yes
May 08, 2024

Audi Allentown responded

Thank you for the kind review regarding our service department, Derwalker. We apologize for not getting back to you regarding your tire. Please reach out to our team at (888) 709-1467 as they will be able to assist you!

May 03, 2024

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Absolutely, here's a draft for your review: --- I recently had my 2012 Audi A7 detailed at Audi A8 Allentown, and I must say, they did an outstanding job. The car looks as stunning as the day I drove More

by alisababy
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2024

Audi Allentown responded

Thanks Alisa, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 02, 2024

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Tyler is a fantastic rep very helpful and knowledgeable about older rs5 Audis - he’s a great asset for ciocca More

by TBALSHI
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Recommend Dealer
Yes
May 07, 2024

Audi Allentown responded

Thank you so much for the wonderful review, Tbalshi! Tyler and our team really appreciate it! Let us know if we can help with anything else!

May 01, 2024

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This is my place. James is my person right now. I’ve had a couple of people over the years. They have all made it a good experience . I wouldn’t go anywhere else. More

by RONNIEANDRIETTA
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Recommend Dealer
Yes
May 07, 2024

Audi Allentown responded

Ronnie, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 30, 2024

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They were very professional and thorough. They gave step by step on what they were doing and even sent video footage More

by ANAPHYS66
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Recommend Dealer
Yes
Apr 30, 2024

Audi Allentown responded

Thank you for your positive feedback; we're thrilled to hear you're happy with our service!

April 27, 2024

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Great service. Everything was well explained and the work was done in the time estimated. More

by RMSGNV4249
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Recommend Dealer
Yes
Apr 30, 2024

Audi Allentown responded

Thanks for sharing your experience with us, Rmsgnv! If there is anything else we can do to help just let us know! Have a great day!

April 27, 2024

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Best dealership around! I service all my vehicles there. The staff is very knowledgeable and honest. More

by PWEINSTEIGER
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Recommend Dealer
Yes
Apr 30, 2024

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

April 25, 2024

Dealership Rating
Employee Rating

Everyone is courteous, helpful and efficient. Appointments are on time and done in a timely manner. Great group to deal with!! More

by FIMOWICZSM
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Recommend Dealer
Yes

Other Employees Tagged: Sijade Cromartie, Molly Moyer

Apr 26, 2024

Audi Allentown responded

Thank you so much for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

April 25, 2024

Dealership Rating
Employee Rating

It is pleasant experience dealing with you guys always a pleasure, look forward to my next visit. More

by TEDWITRYK
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Recommend Dealer
Yes
Apr 26, 2024

Audi Allentown responded

We appreciate you taking the time to write us a review, Ted! Please let us know if we can do anything else to help!

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