James Richards
Assistant Service Manager
Fitzgerald Subaru Rockville
11407 Rockville Pike
Rockville, MD 20852
47 Reviews
Write a Review47 Reviews of James Richards
March 20, 2026
Great and fast service. Price is reasonable. Matthew gave me prompt updates regarding my car during the entire service process. Price is reasonable. Matthew gave me prompt updates regarding my car during the entire service process. More
Other Employees Tagged: Matthew Clark
March 19, 2026
efficient as usual, courteous staff, and the waiting area is improved. all expected services performed, plus tire replacement - tho I dont understand why replacing two tires takes over an additional ho area is improved. all expected services performed, plus tire replacement - tho I dont understand why replacing two tires takes over an additional hour More
Other Employees Tagged: luis
March 18, 2026
I wish I could have been lent a car and that my car would have been washed as part of the service. That was disappointing and what I was used to from my last dealership. have been washed as part of the service. That was disappointing and what I was used to from my last dealership. More
March 18, 2026
As always, the service deparrment at Fitzgerald Subaru was pleasant, informative & professional. It's always a little scary when I bring my 2023 Crosstrek in, but I can tell the difference when I take it was pleasant, informative & professional. It's always a little scary when I bring my 2023 Crosstrek in, but I can tell the difference when I take it out on the road, The car is handling and braking much better than it was before I took it in. More

