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James Sheppard
James Sheppard at Clay Cooley Nissan

James Sheppard | Page 4

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.4
34 Reviews
4.4

34 Reviews

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34 Reviews of James Sheppard

July 24, 2024

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Employee Rating

Great! Worry free experience .............................. Would go again every time I need service I'll come More

by VICKIETURNER800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd McGriff, Charles English Jr., John Osuji, Pa Jallow, Richard Jones, Jordon Benjamin , Bertha Marin, Taibu Mu Addib, Dale Wallace

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Jul 25, 2024

Clay Cooley Nissan responded

Hello Vickieturner800, thank you for your praise and kind comments about our team! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Clay Cooley Nissan

July 21, 2024

Dealership Rating
Employee Rating

We didn't see Jonathan. He kept texting even though I told him I had an appointment with another Sales person. We never met or spoke face to face. More

by brogers060404
Recommend Dealer
Yes

Other Employees Tagged: Mirnel Ovalles

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Jul 22, 2024

Clay Cooley Nissan responded

Hello Brogers060404, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 30, 2024

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Employee Rating

Sell man James only care about costumer service into you do the survey and he gets his money. After that he is no longer helpful More

by CARLOS.ANTE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Rushing

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May 31, 2024

Clay Cooley Nissan responded

Hello Carlos.ante03, We truly appreciate your honest feedback. We are disappointed to learn of your experience here at Clay Cooley Nissan but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clay Cooley Nissan

May 23, 2024

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Employee Rating

I really like the dealership, my salesman was very helpful. Marilyn in finance was very sweet and knowledgeable. More

by VERONICA.FININEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Leyva

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May 25, 2024

Clay Cooley Nissan responded

Hello Veronica.fininen, We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Finance Manager Marilyn here at Clay Cooley Nissan. Your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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