James Smith | Page 2

I always receive great service here and they make sure I fully understand what’s being done to my car! Always on time and everyone is friendly 🙂 fully understand what’s being done to my car! Always on time and everyone is friendly 🙂 More

Report | Print

Jimmy was very professional and had the car ready around the time he said it would be. They even washed and cleaned the car. Exceptional service. the time he said it would be. They even washed and cleaned the car. Exceptional service. More

Report | Print

Best Ever...always on time, treat you with respect, always review what should be done with a full explanation in laymans terms, keep you informed of their progress, etc. always review what should be done with a full explanation in laymans terms, keep you informed of their progress, etc. More

Report | Print

Great and friendly service. They kept me updated about the status of my car during the whole visit, also did a wonderful job in washing my car! the status of my car during the whole visit, also did a wonderful job in washing my car! More

Report | Print

Great service, friendly atmosphere, clean lounge & bathroom, service time didn’t take long at all, the hot cocoa was great and exceptional Kia employees!! just wish there were snacks in the lounge lik bathroom, service time didn’t take long at all, the hot cocoa was great and exceptional Kia employees!! just wish there were snacks in the lounge like last time!! Oh plus a weird thing my radio’s preset channels changed to random music stations! More

Report | Print

I have worked with Chris Hall fir years and I do all my car(s) maintenance with hi, every 5000 miles. He has all my records and has done a fantastic job of keeping my car in tip too shape. Please give the car(s) maintenance with hi, every 5000 miles. He has all my records and has done a fantastic job of keeping my car in tip too shape. Please give the highest award to possible to Chris and his teammates in the service center. Great job More

Report | Print

Unexpected high quality service My 19 y/o son saved for 1.5 yrs to buy a car and it was a 2011 Kia Optima. We bought it the beginning of December 2019 and the engine threw a rod jus My 19 y/o son saved for 1.5 yrs to buy a car and it was a 2011 Kia Optima. We bought it the beginning of December 2019 and the engine threw a rod just two months later. We were so upset that the engine was dead. Well we had it towed to Kia to ask what can be done. Well turns out there was a recall for this car that the previous owner took in to be fixed in Sept 2019 and apparently the fix did not work. Without question Kia stated they would replace the engine with a new one. I was shocked that they covered this for a 9 y/o car. Jimmy at the service center was amazing. Jimmy was extremely helpful, professional, courteous, called me to update me, and took care of all my needs. I had a negative attitude towards dealerships, but Jimmy and Kia has gone above and beyond to show me they truly care. I recommend them to anyone. More

by darrinhess99 Verified Customer Verified Customer

Report | Print

Great experience. Angie was very nice and capable. I love my Telluride and have received a lot of compliments. The everlasting silver is a great color. my Telluride and have received a lot of compliments. The everlasting silver is a great color. More

by CHEDWHITE1 Verified Customer Verified Customer

Report | Print

Service Technicians Each time that I take my 2007 Kia Sportage to this dealership for either an oil change or for other service, I'm always greeted with a smile and treat Each time that I take my 2007 Kia Sportage to this dealership for either an oil change or for other service, I'm always greeted with a smile and treated with respect. I appreciate the communication between the Service Technicians with my husband and myself. They take the time to explain any work that may be required. I appreciate the optional choice for a car wash.Thanks to all of you for doing an excellent job! More

by JOYCE MELCHILD Verified Customer Verified Customer

Report | Print

Very courteous, helpful and prompt. Made sure I knew where the lounge was with drinks and snacks available. Explained the services that were provided. Thank you! where the lounge was with drinks and snacks available. Explained the services that were provided. Thank you! More

by amyblevenson Verified Customer Verified Customer

Report | Print