James Valeanu

I recently had my RAV4 serviced at this location. After being approached by 2 different Service Consultants who seemed helpful enough until I realized they weren’t going to assist me, Sam Ng approach After being approached by 2 different Service Consultants who seemed helpful enough until I realized they weren’t going to assist me, Sam Ng approached me. He was very pleasant and helpful. I told him about a faint, inconsistent squeak in the steering wheel. Sam kept me posted when my maintenance service was completed and kept me up to date with the steering wheel issue. Sam also knew I had other commitments & allowed me to use an Enterprise car so that I wouldn’t be stranded at Longo for the entire day. Anthony and Carlos at Enterprise were very helpful as well. Thank you Longo for your Excellent Customer service! More

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I’m like this dealer because close to my home, you know save time and money, save time and money, More

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Friendly service and staffs. Provided updates. Well maintained dealership. Has a Starbucks and a Subway shop on site. Lots of seating areas. Provided updates. Well maintained dealership. Has a Starbucks and a Subway shop on site. Lots of seating areas. More

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Excellent service I would recommend Longo Toyota I’m happy to be part of Longo happy to be part of Longo More

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Very happy they finished well before promised time. Also helped me how to properly use the steering wheel controls for all the settings Also helped me how to properly use the steering wheel controls for all the settings More

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Excellent ! James Valeanu is very polite ,, professional & extremely helpful. Was done almost an hour earlier than promised 🎈 A job well done . I am 100% s James Valeanu is very polite ,, professional & extremely helpful. Was done almost an hour earlier than promised 🎈 A job well done . I am 100% satisfied .. More

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Had a great experience at Longo Toyota in El Monte. My advisor was super kind and helpful My advisor was super kind and helpful More

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I to my car for service only and did not look around. No other comment. No other comment. More

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Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

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Every time I need anything, Longo has an opening for me. When I am waiting, they have all the conveniences you can ask for. They say two hours but finish in one hour. Best dealership ever! When I am waiting, they have all the conveniences you can ask for. They say two hours but finish in one hour. Best dealership ever! More

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