James Won at Acura of Libertyville

Acura of Libertyville was rated highly due to the combined care of me the customer and the car I was purchasing. The entire staff was friendly and excited to help get me into the car I was interested in. The team worked to explain each step of the process and provided a comfortable and hospitable environment. I feel that I recieved a good value for my trade-in and a sincere thank you for my purchase.

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My wife and I were thinking about replacing our 2002 MDX. So we decided to go Acura of Libertyville to check on the 2013 MDX and never think of actually getting one. The sale and leasing consultant, James Won, was really helpful in explaining the vehicle and the options of owning versus leasing. We decided that we like to pursue the possibility after a test drive. The deal was pleasantly done and we drove home a new MDX! To our surprise, the whole experience was wonderful and we appreciate the professionalism of the staff of Acura of Libertyville.

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I have purchased all my vehicles for the past 20 years from Libertyville. The service is outstanding, always concerned with the your time, not theirs. I have recommended several friends and family to this dealership, and they too have consistently gone back for their car purchases and service.

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James Won and Charlie Merki were very professional and well knowledged. They're very fast and efficient with the work they provided to us before purchasing our vehicle. Thank you so much for giving us a good experience with your dealership.

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Great service. Very knowledgeable staff. I received a great deal on a certified pre-owned Acura. I was also given some great golf tips from James. I highly recommend purchasing a vehicle from this dealership. The employees were very professional and the waiting lounge was comfortable.

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This is my second (consecutive) purchase from Acura of Libertyville. James Won was my sales associate in both cases. In addition to James I have found that working with Eric and Craig to be as painless as buying/leasing a car can be. All of the less than enjoyable tactics most of us have experienced in the past when purchasing a vehicle, simply didn't apply when working with this dealership. The decision to come back was easy, plus I'm thrilled with the quality of my vehicle.

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i found a car online and went up there right away to take a look at it james had great customer service and was very friendly was also very knowledgeable on the car i was buying. the finance guy was also very friendly they stayed past hours just to help me out and assist me i walked out of there with a car and was very pleased with there service they even filled the car for me. would highly recremend to all my friends and family!

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We went to this dealer to purchse a car. James and Charlie were very friendly and professional. James is very knowledgeable about the car we were looking at, he helped us set up our phone, patiently demonstrated the feature of the car, etc. Charlie was very thorough in taking us through all the documentation.

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It was a nice experience with acura of libertyville. Has a decent visitor lounge. We good the deal that we were looking for and will ge lookin forward for more business.

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We had searched for and test driven vehicles at other dealerships, much closer to our home, but we were uncomfortable with the sales people who we found to be too aggressive and intimidating. At Libertyville Acura we were warmly welcomed by James, Mike and Charlie. A friendly atmosphere radiates through out this dealership, a feeling of trust and honesty. The customer service was excellent, and our over all experience was 'top shelf' !

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