Jamie Jenkins | Page 21

Made An Appt. With Jamie, She Was Great. Vehicle Brought In For Oil And Filter, Rotate Tires,Check Brakes And Multi Point Check Up. I Waited In Showroom. Everyone Was Friendly. All Good In For Oil And Filter, Rotate Tires,Check Brakes And Multi Point Check Up. I Waited In Showroom. Everyone Was Friendly. All Good More

by dplumx123 Verified Customer Verified Customer

Helpful 0

Report | Print

Todd was extremely knowledgeable and very easy to work with. He was always friendly and quick with responses to any questions. The whole process was amazing and I’m in love with my VW Tiguan! with. He was always friendly and quick with responses to any questions. The whole process was amazing and I’m in love with my VW Tiguan! More

Helpful 0

Report | Print

The car I ended choosing was perfect, I am incredibly happy with the whole experience. If it were not due to the amazing help of the GM & Sales, this could not have happened. Thanks so much. happy with the whole experience. If it were not due to the amazing help of the GM & Sales, this could not have happened. Thanks so much. More

Helpful 1

Report | Print

The worst of the worst . One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessorie One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessories . When he got there the receptionist was unable to find his paper work, then quoted him a higher price for the installation. Finally after some back and fourth she finally checked the website and would “honor” the web price . The horror story didn’t end there . The mudflap installation took 4 hours. Now we are all familiar with where the mudflaps are located; it’s in the wheel well. Well for some reason the techs thought it was needed to go into the trunk and rifle through my fathers stuff. When we got the car back, the first aid kit had been gone through, the cargo net was disconnected , and overall a mess . Why would you need to go into the trunk for a mudflap installation? Oh and btw this took 4 hours . It’s a good thing we waited so they didn’t joy ride in the car . Overall a very terrible experience . One would think that for servicing a brand new car valued at over 40k they’d do a good job. But they are sneaky and can’t be trusted . STAY FAR AWAY. Zero stars awarded if that’s possible . More

Helpful 2

Report | Print

Excellent service! Excellent customer service! It has been the best deal I was offered and more. Everyone had been helpful and understanding of my needs and wants. They Excellent customer service! It has been the best deal I was offered and more. Everyone had been helpful and understanding of my needs and wants. They listened and offered suggestions. More

Helpful 0

Report | Print