Jamie Schneider | Page 7

Excellent experience. Previous to dealing with North Penn Mazda (NPM), I have been shopping around for about 3 months. Due to my location, the cars that I was interested in Previous to dealing with North Penn Mazda (NPM), I have been shopping around for about 3 months. Due to my location, the cars that I was interested in were often clearly more expensive around my area. I had no other choice than to drive ~3 hours in order to get a competitive price. Therefore, finding a trustworthy dealer like NPM was crucial. It was the first time I spoke with them, but they delivered. Starting from Jamie (Internet representative), they gave me the information I was looking for, and recommended me to a great sales specialist, Dan. He then helped me get all the documents in order, revealing all information as requested. He also arranged the service people to get the certified inspection and detailing done in 2 days so we can pick up the car that weekend(I had special guests coming the next week). The actual visit was equally as great, if not better. From the get go, the trade in was done as agreed, all paperwork was in order. Even Brent, the finance manager, was a delight to talk to, and really helped us go through the documents and process easy, with no hidden issues/questions. Truth be told, it was my first used car purchase, and I was quite worried that they might pull something on me (and I will be in a losing position, since I would have to drive 3.5 hours back home). However, my first visit to NPM was excellent, and I feel I will make more trips in the future. I recommend NPM to other perspective buyers, including ones who are planning to travel to purchase. More

by gocx9123 Verified Customer Verified Customer

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Awesome experience buying my first car!!! All the people here are super nice and friendly:) from our first visit to the second ( when we got our car delivery) it was a very smooth process. Cha All the people here are super nice and friendly:) from our first visit to the second ( when we got our car delivery) it was a very smooth process. Charlie was there whenever we need him but was not too pushy. would recommend this dealership to anyone in the market for a Mazda More

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Good dealership Good online presence. Charlie was great to work with. He was helpful and answered our questions. The car had an issue which the dealership tried to br Good online presence. Charlie was great to work with. He was helpful and answered our questions. The car had an issue which the dealership tried to brush off but we ended up having to take it back in for CPO warranty repair. They provided us with a courtesy car but it was still a hassle as in live an hour away from the dealership. So wish that was easier. But overall, a good experience - the service department seems to be very efficient. So if you live close by, my issue wouldn't be such a problem for you. And yes, I'm very happy with my new car. More

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Third car purchase with North Penn Mazda It’s always a pleasure working with the team at North Penn... The entire staff is friendly, courteous, and thy never play games, etc. I looked at inve It’s always a pleasure working with the team at North Penn... The entire staff is friendly, courteous, and thy never play games, etc. I looked at inventory ahead of time on line, we saw something we liked, sent an email, they gave us a great quote and had the car up front ready for a test drive when we arrived. Wrapped up the entire process in an hour. It’s our 3rd Mazda... my kids still drive the original 2. Great cars. More

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what a dealership! Great customer service and no pressure from sales staff. Would recommend this dealership to everyone. The car we purchased was exactly the way we expe Great customer service and no pressure from sales staff. Would recommend this dealership to everyone. The car we purchased was exactly the way we expected it to be when we arrived at the dealership. No tricks or false information. More

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Great customer service and friendly staff! Customer for life After negative experiences with other dealerships, I took the advice of a friend and previous NP Mazda customer and set up a test drive. My experien After negative experiences with other dealerships, I took the advice of a friend and previous NP Mazda customer and set up a test drive. My experience was everything I had hoped! Staff was friendly, knowledgeable, and helpful from start to finish. They truly made sure to save me money in as many ways as possible and make sure I left happy. I highly recommend Mazda vehicles and North Penn Mazda as the place to go. More

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Fantastic experience! By far the best and easiest car buying experience ever! John, Mike and Brent were the nicest sales crew ever. Jamie kept me posted via email until I By far the best and easiest car buying experience ever! John, Mike and Brent were the nicest sales crew ever. Jamie kept me posted via email until I could get there. They worked with us to get best deal we could ( even got a better deal than we expected!). It was quick and enjoyable. They couldn't do enough for us. We highly recommend North Penn Mazda! More

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North Penn Mazda This is my 1st Mazda 6 and truly have enjoyed this vehicle. The technical package is awesome. Dan was my salesman and was excellent to work with . This is my 1st Mazda 6 and truly have enjoyed this vehicle. The technical package is awesome. Dan was my salesman and was excellent to work with . Answered many emails and worked through the numbers to make it right. Highly recommend and for those who haven't tested driven a Mazda 6, its a must and very affordable. More

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