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Jared Benjamin
Jared Benjamin at Ken Garff Mercedes-Benz of Salt Lake City

Jared Benjamin

Technician

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.6
23 Reviews
4.6

23 Reviews

Write a Review

23 Reviews of Jared Benjamin

February 28, 2026

Dealership Rating
Employee Rating

This service was for a recall, call a brake rotor, sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my More

by jimkoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Franchow, Vivian Montes

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Mar 04, 2026

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

February 12, 2026

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Employee Rating

They are simply the best dealers in the greater Salt Lake City, Utah metro area. More

by stephenboyden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion

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Mar 04, 2026

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 18, 2025

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Employee Rating

Vivian did an excellent job in every respect 💯 very personable and informative. Great job all around More

by ute.augat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

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Dec 23, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 30, 2025

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Employee Rating

They tried to charge me for any items that didn’t need to be done (they were just completed by another dealer) and then tried to charge me more than double for the same work done by a dealer in the same tow More

by perry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 02, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Angela Heaps, Service Manager angelah@kengarff.com

July 29, 2025

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Employee Rating

Much better than the unbelievably negative service I received last summer ! This young man was great! More

by marsha Lamprecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braiden Draper, Vivian Montes

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Jul 30, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your review, Marsha. We're glad to hear your had a good experience, and we are sorry we could not provide you with a 5-star experience previously. Your feedback is appreciated so we would like to hear more about what we could have done to serve you better. Please feel free to reach out directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

April 29, 2025

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Employee Rating

Best service department ever! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! More

by TANNIEHYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Heaps, Mickey Dailey, Kyle Jeffrey, Braiden Draper, Justin Franchow, Denice Jeffrey, Vivian Montes, Jason McDonough, Arleigh Carpenter

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March 13, 2025

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Employee Rating

You have always tested us well and have taken good care of our vehicles. Thanks. I wish I could say the same for your sales department. More

by DCRAMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and would like to hear more about how we can improve. Please reach out using the contact information below. Dave Bennion, General Manager daveb@kengarff.com

March 10, 2025

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Employee Rating

The dealership really cares about experience they provide thier customers, deep dive into specific questions More

by DAVEP6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Amaral, Gardner Cook, Lisa G.

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Mar 12, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 04, 2025

Dealership Rating
Employee Rating

Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service More

by tandcdietz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Heaps, Mickey Dailey, Braiden Draper, Justin Franchow, Denice Jeffrey, Arleigh Carpenter , Brandon Haynes

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Feb 11, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 04, 2025

Dealership Rating
Employee Rating

Excellent service and quality, and good communication and enjoyable that is all of it good bye More

by LAPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion, Rossi Yerage, David Laccoarce, Mickey Dailey, Cameron Telford, Braiden Draper, Justin Franchow, Brian Black, Arleigh Carpenter

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Feb 04, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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