Jared Tiedemann | Page 3

Outstanding Service Experience Josh's attention to detail and commitment to make sure my CRV Honda service experience was fantastic! He set clear expectations of the service item Josh's attention to detail and commitment to make sure my CRV Honda service experience was fantastic! He set clear expectations of the service items that needed to be addressed. The vehicle was finished sooner than expected which is great. It is hard to be without your car. The crew at Lithia Honda takes great care of their customers and I am grateful for them. I have confidence in the work they do and trust their recommendations when suggested. Here's the proof: For a 16 year old CRV with over 276,000 miles, the car runs strong and still has great fuel economy. If you are looking for an outstanding auto technicians, then look no further than Lithia Honda. They service all of my cars, even the Saturn Sky! More

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Best Service Appointment was next day service! & had my car back by 10;30 am.Good Job guys! I was concerned about a droon sound my car was making the mechanic chec Appointment was next day service! & had my car back by 10;30 am.Good Job guys! I was concerned about a droon sound my car was making the mechanic checked out my car and then went for a test drive with me to assure us that my car was fine. More

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I Freaking LOVE my new car!!! JT was the first person I had the pleasure of dealing with over the phone n e-mail. He sent me tons of information on specific cars I had researched a JT was the first person I had the pleasure of dealing with over the phone n e-mail. He sent me tons of information on specific cars I had researched and help me find a few. When I was ready to test drive, it was very short notice and unfortunately he wasn’t in the office that Saturday, but he made sure Kevin was there right when I walked in and had the cars ready! I test drove a Toyota Corolla and did like it. I had seen it on line for a couple weeks... He walked patiently around the lot with me showing me cars in my price range. We looked at several and when he showed the Altima I knew I wanted to test drive it! And when I did... I fell in Love... I knew I wanted that car so we went to do numbers... It was a little more expensive that I wanted but Brandon in Finance got me an incredible interest rate considering I had a medical bankruptcy in the last couple years! I have been working hard to improve my credit and had a nice down payment... I was expecting a much higher interest rate... In Brandon’s office I felt light headed and nauseous when signing papers and he offered me gum and a trash can lol...Him and Kevin were fantastic thru out the whole process and every time drive my car all I can do is smile and tell her she runs great and tell her how sexy she is! A girl thing perhaps! I also got a bumper to bumper warranty because they got me a better than excpected rate. I Freaking LOVE my new Altima!!! Thank you guys so much!!! More

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Recall I was notified of recall work that was needed. I took the vehicle in and the inspection and work was completed promptly and quickly. I was provided wi I was notified of recall work that was needed. I took the vehicle in and the inspection and work was completed promptly and quickly. I was provided with transportation which was very convenient for me. More

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Easiest Purchase EVER!! Can not express how easy this transaction was! I found the car online (I live an hour and a half away from the dealership) feel in love and reached ou Can not express how easy this transaction was! I found the car online (I live an hour and a half away from the dealership) feel in love and reached out via the online chat. I had a salesman get ahold of me and he took it from there! Got me out of a vehicle with massive disequity and into a brand new Honda! Couldn’t be happier with my Civic or the experience! Thanks JT! More

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Fast, Easy, Friendly JT, Mark, and Steve were all so professional, friendly and easy to work with. We were in and out with a new car at a great price in only 2 hours. Bria JT, Mark, and Steve were all so professional, friendly and easy to work with. We were in and out with a new car at a great price in only 2 hours. Brian was also very nice and not pushy at all. Definitely will recommend them to anyone I know! More

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Excellent Service My experience at Honda was awesome. My salesman (Jared "JT" Tiedemann) was knowledgeable with the vehicle that I purchased. It was definitely and no My experience at Honda was awesome. My salesman (Jared "JT" Tiedemann) was knowledgeable with the vehicle that I purchased. It was definitely and no pressure environment. I was in a bind getting my dad‘s truck back to the house along with my new car. JT arranged for someone to follow me home. Will definitely come back again ! More

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Stress free...surprisingly simple Old horror stories of buying a new car simply disappeared beginning with the first contact with all the pressure free staff at Lithia Honda in Medfor Old horror stories of buying a new car simply disappeared beginning with the first contact with all the pressure free staff at Lithia Honda in Medford. Smooth as silk. They simply stand by for your questions and with no push or pressure do their best to make sure you are well informed and can comfortably come to your own decision regarding your purchase. A most pleasurable experience. Clearly, I highly recommend Lithia Honda when thinking of purchasing a vehicle. More

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Civic Type R purchase I recently purchased my brand new honda civic type R from lithia Honda in Medford. I had ordered the car 3 months previous and the wait was well worth I recently purchased my brand new honda civic type R from lithia Honda in Medford. I had ordered the car 3 months previous and the wait was well worth it. JT, my salesperson was with me every step of the way from the order to when I drove off the lot, answered all my questions via text or phone call as I'm from Salem and did not get to meet him until the day I made the trip to pick up the car. Great experience the whole way through. All smiles when I finally got to see my car and everyone there was congratulating me on my new purchase. I definitely recommend Lithia Honda for anyone looking for a new vehicle. Great experience great people Awesome Cars!! More

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Lithia Honda/Medford Far Exceeded My Expectations! My KBB search (Top Tens under $25K in multiple categories) and a lengthy perusal of reviews made the 2018 Honda CR-V EX my purchase choice, excluding My KBB search (Top Tens under $25K in multiple categories) and a lengthy perusal of reviews made the 2018 Honda CR-V EX my purchase choice, excluding our preferred dealer (Roe Motors, close to home, good people, & community supporters). We made an appointment at Lithia Honda/Medford by phone with J.T., who supplied multiple contact avenues so we could communicate. I wasn't looking forward to the appointment: My last car purchase was 15 years ago, and I still remembered the high-octane push-and-pull while dealing with a guy determined to sell me a car I couldn't afford & didn't want. (I bought a new 2003 stripped Malibu I could afford, but it soured me on car salespeople.) However, our Lithia experience was exceptional: One of Lithia Honda's standards is that they don't have to "sell you" because the Honda sells itself. As we drove in, and as we walked toward & into the showroom, other sales personnel made eye contact, smiled, or waved -- it made me feel more at ease, as we were never rushed, pushed, or overwhelmed. I told J.T. over the phone that I'd selected the Honda CRV EX, based on research & shy of test driving the vehicle: He impressed us from the first by having a model with all my preferences (even the color!) ready for us to drive. He explained that he'd drive first to introduce the car's features. Because I was nervous about the tech and still learning about my phone, J.T. took time to connect a phone like mine to the system & showcase the compatibility and ease. As foreign as the experience seemed, the test drive was nonetheless a pleasure because J.T. was a fine teacher who was clearly at home with the car. He also LISTENED, accepted that I'd done my research, and filled in the blanks as required, moving us forward at a comfortable pace. We appreciated his dedication to us as customers and valued his time & expertise, but I shared that a day's drive would save us money from another dealer. We'd have driven there because we're frugal, although most might feel the difference wasn't worth it. J.T. negotiated on our behalf, and we met in the middle because he earned our trust, our respect, & the sale. Our next step was Jesse the finance pro. That could have been excruciating: This was a major purchase, a financial commitment, and such a change for me (from old-school mechanics/stripped to high-tech/countless features) that, three days later, I'm still incredulous that I'm driving this beautiful car. But Jesse is courteous, professional, organized, calm, and low-key, and his presence was reassuring. We didn't expect to drive a car home that night (we'd been there well over three hours; be aware that, even when everything flows well, a test drive and vehicle purchase takes an investment in time), but at the end, there was a hearty congratulations over the P.A., the Manager arrived to shake our hands & wish us well, the car had been washed & shined and a very minor upholstery scuff cleaned for us, and J.T. reminded me that he'd be there to answer questions. The next day I texted a question, and his response by text was quick & concise. What a relief! Given our experience, I heartily recommend Lithia Honda/Medford: They carry a well-stocked fleet of superior vehicles and employ dedicated, loyal staff ready to coach you through your fact-finding, purchase, and learning curve. More

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