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Jarod Thorman
132 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
7 yrs, 11 mos
132 Reviews
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132 Reviews of Jarod Thorman
November 12, 2025
Norman Vassell is my go to service advisor at TOTB. Norman and Jarod Thorman are the reason I choose to have my 3 Toyota's serviced there. Norman and Jarod Thorman are the reason I choose to have my 3 Toyota's serviced there. More
by Scott
Verified CustomerOther Employees Tagged: Austin Carr, Norman Vassell, Josh Hishmeh
October 23, 2025
Appointments are easy to make. David Mendoza of service department was extremely professional,knowledgeable and understood my financial situation.Keeping me informed of work status David Mendoza of service department was extremely professional,knowledgeable and understood my financial situation.Keeping me informed of work status was important for me.Service department has always met my expectations. More
by frankflorio74
Other Employees Tagged: David Mendoza ,Service Department
August 29, 2025
Norman got me in unscheduled, everything my vehicle needed and notified me it was completed all within 24 hours and went above and beyond to make sure everything I needed was taken care of. needed and notified me it was completed all within 24 hours and went above and beyond to make sure everything I needed was taken care of. More
by Brian Grossman
Other Employees Tagged: Harvey Mondragon, Daniel Reyes, Dejuan Sutton, Josh Fuller, Matthew Nolan, Rudy Reyes, Anthony Rider, Austin Carr, Norman Vassell
August 25, 2025
Fast service, great advisor, and even helped me navigate getting a cracked windshield fixed with my insurance company. Went the extra mile! getting a cracked windshield fixed with my insurance company. Went the extra mile! More
by jeremiahsnavely
Other Employees Tagged: John Andrade
August 12, 2025
I have been using Toyota of Tampa Bay since I got my RAV4 and I have nothing but good for the service center. and I have nothing but good for the service center. More
by JIMNMARLENE
Other Employees Tagged: Kevin Lucciola, Austin Carr
August 11, 2025
Justin Ortiz is always on point and professional. I recommend him when service questions arise. I recommend him when service questions arise. More
by jay.vermette
Other Employees Tagged: Justin Ortiz
July 26, 2025
Norman got my car taken care of quick and easy. Very good service from everyone involved Very good service from everyone involved More
by Labarbera_mark
Other Employees Tagged: Norman Vassell
June 27, 2025
Advisors I have dealt with are very professional and accommodating and really listen to figure out the problem. accommodating and really listen to figure out the problem. More
by ajrwilliams4
Other Employees Tagged: Josh Fuller, derrick howard, Brandon Alvarado, Taylor Francis
June 26, 2025
This was a wonderful experience. Emily and Jarod make a great team! Thank you both! I LOVE MY NEW RIDE!!! Emily and Jarod make a great team! Thank you both! I LOVE MY NEW RIDE!!! More
by CARMEN.VELEZ
Other Employees Tagged: Mark Caivano, Austin Carr, Emily Matos
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