Jasmin Umanzor
Jasmin Umanzor at Crest Volvo Cars

Jasmin Umanzor

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.7
56 Reviews

Dealership Experience

6 mos

Languages Spoken

English English

4.7

56 Reviews

Write a Review

56 Reviews of Jasmin Umanzor

November 10, 2025

Dealership Rating
Employee Rating

My overall shopping experience was great. My salesperson Brandon did an awesome job. From greeting me early that morning, until the closing process was completed. Although my purchase did not More

by King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

Crest Volvo's builds trust, excellent relationships, expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just More

by Jeff Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Crest Volvo Cars responded

Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integrity and technical excellence has made such a positive impact on your experience. Your recognition of our team's combination of skilled expertise and genuine kindness reinforces why we do what we do every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your wonderful experience.

November 04, 2025

Dealership Rating
Employee Rating

Service was great . Jasmin was very kind and efficiency, made the process seamless and quick . More

by LOPEZ.VINAS.JAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Crest Volvo Cars responded

We are pleased to hear that you had such a positive experience with our service team. It's wonderful to know that the process felt seamless and quick for you. We truly value feedback about team members who demonstrate kindness and work efficiently to make your visit smooth. Thank you for taking the time to share your experience - it means a great deal to us and helps us continue delivering the quality service our customers deserve.

October 30, 2025

Dealership Rating
Employee Rating

The team has always been great and super fast. More words to meet your minimum. More

by morgan.miller2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We are delighted to hear that our team has consistently provided you with great service and quick turnaround times. Your recognition of our commitment to efficiency and quality care means so much to us. We truly appreciate your continued trust and look forward to serving you with the same level of excellence in the future.

October 26, 2025

Dealership Rating
Employee Rating

Great service! My first visit to Crest Volvo. Jasmin was on top of things and followed up promptly. More

by contactcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience! It means so much to know that you received excellent service during your first visit with us. We're delighted that our team was attentive and provided you with prompt follow-up communication. Your positive feedback about the outstanding care you received truly brightens our day. We look forward to continuing to serve you with the same level of dedication and quality service in the future.

October 24, 2025

Dealership Rating
Employee Rating

Had an appt, they had my car for 2 days and still didn't even diagnose it. I had told them when I booked the appt that I dont live in the area but am back weekly. They wouldn't let me take a loaner our of D More

by boliver150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 28, 2025

Crest Volvo Cars responded

Your concerns are noted, and we understand your frustration. We are sorry to hear that you feel this way about your service experience. Your feedback is important to us as we strive to better serve customers who are not local to our area. We would appreciate the opportunity to discuss this matter further with you. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can work toward a resolution.

October 20, 2025

Dealership Rating
Employee Rating

After getting my car back and reviewing my receipt at home, I noticed a service I hadn’t booked was added to my bill. When I arrived for my appointment, I was briefly shown an iPad and told, “this is wha More

by LARRYHUANG64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 27, 2025

Crest Volvo Cars responded

We are sorry to hear about the confusion regarding your service billing. We understand your frustration, and your concerns are important to us. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can review your service details and address your billing concerns directly.

October 19, 2025

Dealership Rating
Employee Rating

Good experience overall! Everyone was friendly and made the process easy. We were deciding between several SUVs, and we’re so glad we chose Volvo. The quality of the car is t More

by mendoza.marisol49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock

Oct 24, 2025

Crest Volvo Cars responded

We are utterly delighted to hear about your wonderful experience with us! It's fantastic to know that our team made the process smooth and welcoming for you. We understand how important it is to feel comfortable when making such a significant decision, especially when choosing between different vehicles. Your satisfaction with the exceptional quality and performance of your new SUV truly makes our day. We appreciate you taking the time to share your positive experience and for recommending Crest Volvo Cars to others. Thank you for choosing us and for being part of our family!

October 13, 2025

Dealership Rating
Employee Rating

I love this dealership. .. everyone is friendly and always take care of my wants and needs. More

by PAYAMABBASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that you love coming to Crest Volvo Cars and that our team consistently meets your expectations. Your feedback about our friendly staff and their dedication to taking care of what matters most to you means everything to us. We truly value customers like you who trust us with their automotive needs, and we look forward to continuing to provide you with the exceptional service you deserve.

October 06, 2025

Dealership Rating
Employee Rating

Great service and the team is friendly. The parts were ordered and they got it installed quick. More

by Vicky Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Crest Volvo Cars responded

We are elated to hear about your positive experience with our service team. It's wonderful to know that you found our staff to be welcoming and helpful throughout your visit. We take pride in efficiently handling parts orders and installations, so we're thrilled that we could get everything completed quickly for you. Your feedback about the quality of our service means a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

1
...

Dealership Inventory (440 Vehicles)

used 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $46,500
2024 Volvo XC90 Recharge Plug-In Hybrid
used
Crystal White Metallic exterior
Unknown
All-wheel Drive
used 2023 Lexus RX 350 car, priced at $47,900
2023 Lexus RX 350
used
Nightfall Mica exterior
Automatic
Front-wheel Drive
new 2026 Volvo XC60 car, priced at $63,935
2026 Volvo XC60
new
Crystal White exterior
Automatic
All-wheel Drive
used 2025 Volvo S60 car, priced at $32,400
2025 Volvo S60
used
Silver Dawn Metallic exterior
Unknown
All-wheel Drive
new 2026 Volvo XC60 car, priced at $66,185
2026 Volvo XC60
new
Mulberry Red exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $82,405
2025 Volvo XC90 Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive