Jasmin Umanzor
Jasmin Umanzor at Crest Volvo Cars

Jasmin Umanzor

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.8
102 Reviews

Dealership Experience

10 mos

Languages Spoken

English English

4.8

102 Reviews

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102 Reviews of Jasmin Umanzor

March 29, 2026

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I’ve been going to Crest Volvo for 5 years since I’ve bought my car from them and every time the experience has been great. All the employees I interact with are polite and friendly. Just had my 50k main More

by SHK623BP
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Recommend Dealer
Yes

March 25, 2026

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Jasmin and the Crest Volvo team were the best! They truly care about my experience and I know I'm in good hands when I go back! More

by brandon@thetomlinteam.com
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Recommend Dealer
Yes
Mar 27, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled that Jasmin and our team provided exceptional care and earned your trust. Your confidence in returning to us means everything, and we look forward to continuing to exceed your expectations!

March 17, 2026

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Jordan Farmer and his team at Crest are the best thing that happened to Volvo in Texas. I have trusted my car with them for the past eight years and not once has their service been anything than stellar. More

by Alice in Volvoland
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Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for your wonderful review and eight years of trust! We're honored to have consistently provided stellar service and thrilled that our commitment to reliability has made such a positive impact. Your kind words about setting the standard truly motivate our team. Thank you for being such a valued part of the Crest Volvo Cars family.

March 16, 2026

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Did not even evaluate the car until Monday despite having an appointment on Thursday. Car was in shop for a week More

by KOBPOOP
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Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for taking the time to provide feedback about your recent service experience. We understand your frustration. We recognize that timing is important when you need service, and we value your patience during this extended visit. Your experience helps us identify areas where we can improve our scheduling and communication processes to better serve our customers. Please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your experience further and work to address your concerns.

March 14, 2026

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Jazz and the service manager were fantastic! They fixed my vehicle and went above and beyond to ensure that I was treated well. I sincerely appreciate them and the Crest Volvo family. Thanks More

by financialintellectual
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

Mar 20, 2026

Crest Volvo Cars responded

We are honored to hear about your wonderful experience with our team! It's heartwarming to know that our staff provided exceptional service and truly cared for you throughout the process. Your vehicle repair was handled with the attention and dedication you deserve, and we're thrilled that you felt well taken care of every step of the way. Your kind words about our team and the Crest Volvo Cars family mean the world to us. We genuinely appreciate customers like you who take the time to share their positive experiences.

March 14, 2026

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Fair prices, quick turnaround, clean facility and very friendly staff. I’ve always left pleased More

by Jeremy Y
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher, Mark Morgello

Mar 20, 2026

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're absolutely thrilled to hear that you found our pricing reasonable and that we were able to provide you with efficient service. It means so much to know that you appreciated our clean environment and that our team made you feel welcome throughout your visit. Your satisfaction is what drives us to maintain these high standards, and we're delighted that you consistently leave our dealership feeling happy with the service you receive. We truly appreciate customers like you and look forward to continuing to exceed your expectations.

March 09, 2026

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Jasmin communicated with me on each issue and was able to provide guidance throughout the process. Thanks. More

by AROBERTSON3
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Recommend Dealer
Yes
Mar 13, 2026

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our team's communication and guidance throughout your service process. It's wonderful to know that you received the support and direction you needed at every step. Your feedback helps us recognize when our team members are delivering the kind of attentive service we strive for. We truly appreciate you taking the time to share your experience.

February 28, 2026

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Transparent, honest, quick, clean, well organized, friendly, all supervisors show strong sense of responsibility as well More

by SUIN94LEE
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Mar 03, 2026

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with our team. Your recognition of our transparency and honest approach means everything to us. It's heartening to know that our efforts to maintain a clean and well-organized environment made a positive impression during your visit. We take great pride in our team's commitment to responsibility and delivering quick, efficient service while maintaining that friendly atmosphere you experienced. Your kind words about our supervisors and their dedication truly highlight what we strive for every day at Crest Volvo Cars. We appreciate you taking the time to share these thoughtful comments about your experience with us.

February 28, 2026

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Great service at the Volvo dealership. The team member was very knowledgeable and helpful. Thank you. More

by leyoungblood
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Recommend Dealer
Yes
Mar 03, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. It's wonderful to know that our staff member provided you with knowledgeable assistance and helpful service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We truly value your trust in our dealership and look forward to continuing to serve you with the same level of excellence in the future.

February 27, 2026

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Communication was good and car was completed ahead of schedule and looked great ! Waiting area is very nice and the ride home was super . More

by lynne.zielinski1029
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Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

Mar 03, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with us! It's fantastic that our team maintained excellent communication throughout your visit and that we were able to complete your service earlier than expected. We take great pride in delivering quality work that exceeds expectations, so knowing your car looked great when finished truly makes our day. We're also delighted that you enjoyed our comfortable waiting area and found the ride home service to be exceptional. Your positive feedback motivates us to continue providing the outstanding service that our customers deserve. Thank you for choosing Crest Volvo Cars and for taking the time to share your experience!

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