Jason Carrillo

New vehicle purchase Caleb and the other members of the team made the purchase experience very painless and were all easy the to deal with. In this stressful time when ord Caleb and the other members of the team made the purchase experience very painless and were all easy the to deal with. In this stressful time when ordinary tasks are more strenuous they help ease the anxiety of purchasing a new vehicle. More

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Caleb was outstanding knows his vehicles easy deal with no stress car buying. All the staff great Caleb made sure we were taken care of. We ended up buying two brand new vehicles one for me and my wife. no stress car buying. All the staff great Caleb made sure we were taken care of. We ended up buying two brand new vehicles one for me and my wife. Finance guy great as well and their service dept has always been top notch. I will never go anywhere else for a vehicle. More

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A very good buying experience Nice selection of vehicles with a very friendly and knowledgeable sales staff. Jim Bonar and Dustin Ruark were great. There was no pressure in the s Nice selection of vehicles with a very friendly and knowledgeable sales staff. Jim Bonar and Dustin Ruark were great. There was no pressure in the sales/buying process, all my questions were answered in a professional manner and there were no surprises when I signed the final paperwork working with Jason Carrillo in the financing department. More

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service department is terrible I bought a new Ram Laramie and purchased the rust proofing package along with the extended warranty. I was instructed to drop my vehicle off to the se I bought a new Ram Laramie and purchased the rust proofing package along with the extended warranty. I was instructed to drop my vehicle off to the service dept. on a Monday morning. I got there at 8 am and stood waiting for 20 minutes with a service employee sitting looking at me but would not wait on me. when he finally did ask what I needed, I told him I had an appointment to drop off my truck for rust proofing service. He said I had no appointment even though he never even asked my name. every time I tried to talk he interrupted me and became extremely rude and told me to get out of his shop. WOW!! I spent over $48,000 to be treated like a piece of trash. If you want to buy a vehicle stay away from Kimberly Car City and the Courtesy group. This dealership has no customer service skills at all! More

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Wonderful experience! Randy was an awesome person. He was not pushy or did he keep.calling or emailing us. I would recommend this no pressure dealership to anyone! Randy was an awesome person. He was not pushy or did he keep.calling or emailing us. I would recommend this no pressure dealership to anyone! More

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Just bought an suv from Kimberly My salesman was Scott Gwinn. I have purchased 10 to 15 vehicles from him over the years. I have followed Scott from every dealership he has been. He i My salesman was Scott Gwinn. I have purchased 10 to 15 vehicles from him over the years. I have followed Scott from every dealership he has been. He is a great guy and salesman. I have always had a great experience when dealing with Scott. He will go out of his way to help you. The entire time I was at Kimberly Car City everyone I dealt with was fantastic. I want to thank Scott, Logan, Jason and Brent for everything they did for me today. More

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Amazing Staff We recently purchased a jeep through Kimberly car city. Jason, Randy and Brandon all made the process easier than I could ever imagine. They were so q We recently purchased a jeep through Kimberly car city. Jason, Randy and Brandon all made the process easier than I could ever imagine. They were so quick to respond and worked above and beyond to get us exactly what we wanted. We are so happy with our experience and our new purchase!! Thank you all!! More

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5th family vehicle I HAVE IN RECENT YEARS BOUGHT 3 VEHICLES AND TOOK MY DAUGHTER AND SON IN LAW FOR ONE. THE SALES WENT SMOOTHLY AND THE SERVICE HAS BEEN GREAT! HIGHLY I HAVE IN RECENT YEARS BOUGHT 3 VEHICLES AND TOOK MY DAUGHTER AND SON IN LAW FOR ONE. THE SALES WENT SMOOTHLY AND THE SERVICE HAS BEEN GREAT! HIGHLY RECOMMEND. I WORK WITH RANDY LABARGE IN SALES ON WEST KIMBERLY. More

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Mislead by Extended Warranty I purchased a New Jeep Renegade 3 months ago and purchased the extended warranty. 2 weeks ago I brought Jeep to service department because a small pie I purchased a New Jeep Renegade 3 months ago and purchased the extended warranty. 2 weeks ago I brought Jeep to service department because a small piece of the grill on the front bottom fell off. The screws were still attached and the grill sits back from the bumper. Service Dept. had to take pictures to see if my warranty covered the piece and labor. First of all when I purchased the extended warranty they told me this covered my Jeep bumper to bumper. Anyway they rejected the picture and are telling me I need to pay to have this fixed. They said I must of hit something! Why would the screws still be attached and the bumper would of been dented if I hit something. Plus I had to call twice to get a answer from them, they never called me back. So I advise people not to buy extended warranty! Plus the Service Department was not prompt on returning my call. Very UNHAPPY Customer!!! More

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Great service, professional, and awesome car! Patrick made the buying experience hassle free, fast, and provided amazing service, thank you! It was the easiest and most pleasurable car being exper Patrick made the buying experience hassle free, fast, and provided amazing service, thank you! It was the easiest and most pleasurable car being experience to date. Couldn't be happier! More

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