Jason Morgan

Genesis Englewood provides VIP level service that fits a luxury car ownership experience. I’ve been to 2 other Genesis dealerships and this is the first time I’ve experience that luxury brand experience, luxury car ownership experience. I’ve been to 2 other Genesis dealerships and this is the first time I’ve experience that luxury brand experience, similar to what I get with BMW. More

by DAVIDH325 Verified Customer Verified Customer

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Wonderful experience. Very happy with the dealership and the service. I will recommend to people I know. Very happy with the dealership and the service. I will recommend to people I know. More

by DGOFF1 Verified Customer Verified Customer

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Fast, attentive, The problem was resokved perfectly. The waiting area was clean and comfortable. Very satisfied The waiting area was clean and comfortable. Very satisfied More

by HEKWANG.LHI Verified Customer Verified Customer

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Staffs are Courteous and service action is promptly even though it was a walk in. though it was a walk in. More

by CTHOMASPARK Verified Customer Verified Customer

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GENESIS of Englewood kept my car for two weeks while I was given a loaner. The work was finally completed but while at the dealership the car received a four inch scrape across two bodt panels. I was n was given a loaner. The work was finally completed but while at the dealership the car received a four inch scrape across two bodt panels. I was not told about it and photos had to be reviewed to confirm that I was telling the truth. I am awaiting notification of my body shop appointment for the dealer to repaint my bumper and whatever else is needed. This can happen, but the employee who did the damage was not honest for not reporting the large scrape and as far as the dealership is concerned, my service writer (nor NY other service employee) ever contacted me with any update throughout the entire two week period. As for contacting the dealership to speak to the service department advisor, he can never be reached and does not have a good track record of returning calls. In person, however, he is very friendly, but communicating with the Service Department is often a futile exercise. More

by ALEX.CHUDOLIJ Verified Customer Verified Customer

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Very pleased with the service was glad they were able to get my Warranty part in and on and great having access to have had a longer vehicle during that time. This is now my service dealer of choice and def get my Warranty part in and on and great having access to have had a longer vehicle during that time. This is now my service dealer of choice and definitely recommend them. More

by JETTGURMAN50 Verified Customer Verified Customer

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Very professional and kind in taking care of customers requests. Only not good experience is not to get response right away when I was expecting it. Tks requests. Only not good experience is not to get response right away when I was expecting it. Tks More

by INKYOONKIM Verified Customer Verified Customer

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I really appreciate all the help you’ve given me . ...!? Your help really hit the spot… but why do you always make it so long ...!? Your help really hit the spot… but why do you always make it so long More

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Jason went above and beyond in contacting my warranty company I will definitely be coming back company I will definitely be coming back More

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Called Jason, left a message and he never returned my call… I had questions and they were not answered. call… I had questions and they were not answered. More

by KATBEN313 Verified Customer Verified Customer

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