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Jason Renfroe
Jason Renfroe at Jones Chrysler Dodge Jeep
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Jason Renfroe

Service Manager

Jones Chrysler Dodge Jeep

1350 Wayne Rd
Savannah, TN 38372

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of Jason Renfroe

April 17, 2024

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Employee Rating

Do not buy from this place. Only because the GM doesn’t care about his customers. I had issues with check engine light a day after purchase. Vehicle was not serviced as claim. H More

by Daughter of a Mason
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dave Moore, Ashley Crites, Anthony Benton, Ashley Pineda

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Apr 21, 2024

Jones Chrysler Dodge Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

March 28, 2024

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Employee Rating

Poor communication, lake of car for my truck when being worked on. Not driving repairs in a timely manner, service and maintenance don't communicate on jobs. More

by DINGLERA
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stacy Mitchell , other service folks

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Mar 31, 2024

Jones Chrysler Dodge Jeep responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Please provide the best way to contact you, and I will follow up. You can also call (731) 925-9016 and ask for Starla Shaw. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

March 16, 2024

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they have an easy appointment set up with quick availability. Staff aren’t the friendliest. More

by contessalanell
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Recommend Dealer
Yes
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Mar 18, 2024

Jones Chrysler Dodge Jeep responded

Hello: If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

March 09, 2024

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Awesome dealership Jennifer and the whole staff was great to deal with very friendly and easy to work with. Great customer service and support. I’ll definitely be a long time customer. More

by jeff.birdsong
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Moore, Jennifer Holt, Samantha Devlin, Stacy Mitchell

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Mar 10, 2024

Jones Chrysler Dodge Jeep responded

It's great to hear that Jennifer and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep ! Jones Chrysler Dodge Jeep Management Team

February 29, 2024

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The dealership was very helpful with all of my concerns about my vehicle. I will take my vehicle back again for service. Thanks to the service team for assisting me. Awesome team. More

by Tiawanacatron1170
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Crites, Jennifer Holt, Jeremy Lewis, Stacy Mitchell

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Mar 01, 2024

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chrysler Dodge Jeep Management Team

February 26, 2024

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Good work employees very polite provided good service. Everyone was appreciative and completed work timely More

by Janicewyatt13
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Recommend Dealer
Yes
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Feb 26, 2024

Jones Chrysler Dodge Jeep responded

Janice, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep, we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

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