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Jason Velazquez
Jason Velazquez at MINI of Ramsey
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Jason Velazquez | Page 36

Service Advisor

MINI of Ramsey

925 Route 17 South
Ramsey, NJ 07446

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4.9
375 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

6 yrs, 8 mos

4.9

375 Reviews

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375 Reviews of Jason Velazquez

November 24, 2021

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Employee Rating

Super excellent customer service. Quick easy and efficient. Always enjoy going there. Happy thanksgiving to all! More

by DIAVOLINO1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez , Ryan Patti

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Nov 29, 2021

MINI of Ramsey responded

Hello, We are pleased to know our team has provided you with excellent customer service during each of your visits! Your feedback is greatly appreciated and we hope to have you back at MINI of Ramsey for any future maintenance needs.

November 23, 2021

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Employee Rating

Courteous, timely and professional! A shout out to Jason Velazquez who was my service advisor. Thank you! More

by RBARTIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 23, 2021

MINI of Ramsey responded

The MINI of Ramsey team is happy to have provided you with a courteous, timely and professional service experience and we would like to thank you for this kind review! Jason and the rest of our team look forward to your next service visit.

November 23, 2021

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Employee Rating

Pleasure to work with. Very communicative- would definitely use again! Very convenient- love that they came to my house for pickup and drop off More

by nfox0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy , Ryan Patti

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Nov 23, 2021

MINI of Ramsey responded

Hello, thank you for utilizing our pick-up and drop-off service! Our team is happy to have provided you with a convenient and communicative experience and we hope to have you back at MINI of Ramsey again soon.

November 19, 2021

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Employee Rating

I came to Mini to have my car serviced. I was promised 1 1/2 hours and it was finished as promised More

by GOLDINGOOSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Nov 19, 2021

MINI of Ramsey responded

Hello, our team is happy to have provided you with an accurate quote for your wait time and we would like to thank you for choosing MINI of Ramsey for your vehicles needed service. Please don't hesitate to reach out for any future needs, as we truly value your business.

November 18, 2021

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Employee Rating

Service department great. Dan Murphy was relentless getting my extended warranty service approved. I’m back on the road again thanks to Mimi of Ramsey. More

by Jack C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy , Ryan Patti

Helpful
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Nov 18, 2021

MINI of Ramsey responded

Hi Jack, Our service team is pleased to know you found your visit to be a great one and we would like to thank you for taking the time to share this feedback. Until next time, we wish you safe travels!

November 18, 2021

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Employee Rating

Everything was very smooth and staff was very helpful with the process. Thank you for being very efficient. More

by KBADZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy , Ryan Patti

Helpful
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Nov 18, 2021

MINI of Ramsey responded

Hello, we are happy to have provided you with an efficient service experience, and our team would like to thank you for taking the time to share this positive review. Please don't hesitate to stop by MINI of Ramsey for any future needs!

November 16, 2021

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Employee Rating

You will pay a little more than the local garage, but the service was great. A free brand new loaner was given, no charge, and a free "bubble bath" hand wash car wash. The repairs are done perfectly and quic More

by DAMIAN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 16, 2021

MINI of Ramsey responded

Hello Damian, We are pleased to know you value our loaner program and hand wash service provided upon having your Mini maintenance done here at MINI of Ramsey! Our team would like to thank you for taking the time to share your experience and we look forward to your next visit.

November 15, 2021

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Employee Rating

This is the best and fastest service I could have gotten on an oil change. thank you!! Prompt service is rare these days!! More

by GLENDA.P.LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 15, 2021

MINI of Ramsey responded

Hello Glenda, our team is happy to have provided you with a prompt and efficient service experience and we would like to thank you for taking the time to share these kind comments. Please don't hesitate to reach out to the MINI of Ramsey team for any future service needs, we are always happy to help.

Nov 15, 2021

GLENDA.P.LEE responded

thank you! Highly recommend this dealer!

November 15, 2021

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Employee Rating

The service team takes time and listens when you say something is wrong and always try to find out what it is. They even sent out a tech with me when I kept saying something still wasn’t right with my s More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy , Ryan Patti

Helpful
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Nov 15, 2021

MINI of Ramsey responded

Hi Maria, We are pleased to know our team was able to diagnose the issue with your vehicle and get you back on the road safely! We would like to thank you for taking the time to share this positive feedback and hope you will reach out for any future needs.

November 11, 2021

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Employee Rating

Michell from the finance department and Ruby King from the sales department are the best two and Ryan also. More

by randa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Abraham Khalifeh, Mark Mozdziez , Ryan Patti

Helpful
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Nov 12, 2021

MINI of Ramsey responded

Thank you so much for your 5 star review! I know that our staff are going to love reading this review. We look forward to working with you again!

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