Jason Wilson
Jason Wilson at Kevin Grover Buick GMC
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Jason Wilson | Page 7

Service Manager

Kevin Grover Buick GMC

1440 S Dewey Ave
Wagoner, OK 74467

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5.0
72 Reviews
5.0

72 Reviews

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72 Reviews of Jason Wilson

January 17, 2020

Dealership Rating
Employee Rating

Dealership is awesome! But there was a issue in service when we picked up the vehicle that we were not happy with that shouldn’t happened More

by Linda Merritt
Recommend Dealer
Yes

Other Employees Tagged: Neil King, Kevin Grover

Jan 17, 2020

Kevin Grover Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

January 16, 2020

Dealership Rating
Employee Rating

Oil Change I was welcomed with a smile and they did my oil change. I have always had great service from this dealership! My family and I have purchased over 10 More

by 3 L Farms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 17, 2020

Kevin Grover Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

January 13, 2020

Dealership Rating
Employee Rating

great dealer ,expensive service the dealer is great but I highly feel that if you pay $50,000.00 for a vehicle , then service shouldn't be $40 for each oil change. GMC should stand b More

by rdanddr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2020

Kevin Grover Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

January 03, 2020

Dealership Rating
Employee Rating

Experience I had a very good experience. The Staff is friendly and professional. I had questions and they were able to answer them. Service was prompt and I was More

by knoelhaley
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2020

Kevin Grover Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

December 18, 2019

Dealership Rating
Employee Rating

Quick, easy - problem solved. Warranty covered. In and out. Great service. Always done right and in a timely fashion. You feel like you are part of the family at this dealership. More

by jflaska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Cobb , Rick Hanes

December 18, 2019

Dealership Rating
Employee Rating

Service with heart From the moment I stepped into Kevin Grover to every time I go back for an oil change, the entire staff serves me and my family with diligence. They k More

by Service Matters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Neil King, Kevin Grover , Rick Hanes

April 03, 2019

Dealership Rating
Employee Rating

Bad customer service Purchased a used Buick Enclave 2011 with only 61,000 miles. After owning it only 3 months the transmission went out. After talking to Kevin Grover, al More

by Dissatisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Kevin Grover

Apr 11, 2019

Kevin Grover Buick GMC responded

Thank you for taking the time to provide your feedback. We certainly do not like it when a vehicle we sold has a catastrophic failure such as the transmission in this case. We thoroughly check our vehicles before putting them on the lot for sale. In this case, there was no way to know the transmission would have an issue. Thank you for returning my call to discuss your concerns. Our offer is still good to help you with this repair even having it repaired at your local transmission shop which is a very good business. If we can help you in the future, we hope you will give us another opportunity to serve you. With Appreciation, Kevin Grover

Apr 16, 2019

Kevin Grover Buick GMC responded

Thank you for taking the time to provide your feedback. We certainly do not like it when a vehicle we sold has a catastrophic failure such as the transmission in this case. We thoroughly check our vehicles before putting them on the lot for sale. In this case, there was no way to know the transmission would have an issue. Thank you for returning my call to discuss your concerns. Our offer is still good to help you with this repair even having it repaired at your local transmission shop which is a very good business. If we can help you in the future, we hope you will give us another opportunity to serve you. With Appreciation, Kevin Grover

December 06, 2017

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Employee Rating

Return customer If you want to feel valued as a customer go to Kevin Grover and ask for Neil King. I just bought my 6th truck from Kevin Grover GMC. I will return whe More

by Bruno1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 08, 2018

Kevin Grover Buick GMC responded

Thank you for your returning business and kind words. We appreciate you. As you know we do our best to exceed our customer's expectations every time. We love our "Six Star Review", thanks! Contact us if we can help in any way.

October 15, 2017

Dealership Rating
Employee Rating

Excellent buying experience Buying a new vehicle from Kevin Grover was great experience. Jimmy got us an excellent deal on a Buick Encore and 2 weeks later an excellent deal on a More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2017

Kevin Grover Buick GMC responded

We do our best to exceed our customer's expectations every time. Thank you for the kind words we appreciate your business. We will continue to provide you with great customer service. Please let us know if we can help in any way.

October 13, 2017

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Employee Rating

Small town dealership, big city service I haven't ever had a big city dealership ever beat their price. Jimmy Phillips is my kind of salesman. No pressure and he will go above and beyond to More

by Joe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2017

Kevin Grover Buick GMC responded

Thank you for your kind words. We do our best to exceed our customer's expectations every time. We appreciate your business, thank you! We look forward to visiting with you on your next visit and will continue to provide you with great customer service. From your, Kevin Grover Buick-GMC Family!

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