Great customer service.
Attentive to my needs. Great communication. Javier is an asset to your organization. Praise him for his work.
Attentive to my needs. Great communication. Javier is an asset to your organization. Praise him for his work.
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by gravescar
Verified Customer
Verified Customer
Other Employees Tagged:
Javier Briceno
Aug 15, 2025 -
Weston Nissan responded
Thank you so much for your kind words for Javier. He always does a super job helping our Weston Nissan customers.
It was a great experience to make a deal with Nissan
Weston. Always trying both part win in the negotiation.
Weston. Always trying both part win in the negotiation.
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by alejcobas
Verified Customer
Verified Customer
Aug 04, 2025 -
Weston Nissan responded
We are so happy you found a vehicle you love at Weston Nissan. We appreciate your business very much. Thanks for your kind 5 star review.
Very nice and very helpful, customer service A+.
Went above and beyond in getting me into a new car.
Went above and beyond in getting me into a new car.
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by Srutherford1015
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Kirkpatrick
Aug 04, 2025 -
Weston Nissan responded
Congratulations on finding a car you love at Weston Nissan. We are so excited for you. Javier and the rest of the staff greatly appreciate your business.
Weston Nissan used classic bait-and-switch tactics.
Brian Spells confirmed a $23,563 out-the-door price, but when I arrived, Sales Manager Javier Briceño ignored that offer and came back with a price a
Brian Spells confirmed a $23,563 out-the-door price, but when I arrived, Sales Manager Javier Briceño ignored that offer and came back with a price around $27,500. This was misleading and unprofessional.
Luckily, there are honest dealers like HGreg Nissan, who offered me the same Nissan Kicks SV (same sticker price of $25,070) and sold it to me out-the-door for $23,900. Stay away from Weston Nissan and choose dealers that value transparency.
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by George
Jul 31, 2025 -
Weston Nissan responded
Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience and the frustration it caused. At Weston Nissan, we strive to provide transparent, fair, and consistent pricing for all of our customers, and we regret that your visit did not meet those expectations.
We understand your concerns regarding the pricing discussion and any miscommunication that may have occurred. Vehicle availability and incentives can sometimes change quickly, and without all the details of your visit — including whether the specific vehicle discussed was still available — it's difficult to comment with certainty. That said, we take your feedback seriously and will use it to improve communication between our sales team members and guests.
If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand what happened and see if we can make things right. Please feel free to reach out to our management team at 954-888-6800.
We wish you all the best with your new vehicle and thank you again for your feedback.
Jul 31, 2025 -
George responded
Thank you for your response. However, I must clarify that this was not a case of “miscommunication” or changing incentives. I have written proof from your representative, Brian Spells, clearly offering a $23,563 out-the-door price for a specific Nissan Kicks SV.
When I arrived, not only was the vehicle unprepared (despite my confirmed appointment), but I was also presented with a completely different offer of around $27,500 by your sales manager, Javier Briceño. That’s not a misunderstanding — that’s a classic bait-and-switch experience.
I appreciate the invitation to speak with management, but at this point, I’ve already completed my purchase elsewhere — at HGreg Nissan, who offered the same vehicle for $23,900 out the door and honored their word from start to finish.
I’m sharing my experience to warn others about what happened, so they can make informed decisions.
George Perez
It is the best dealer that I know.
Héctor Leon was the perfect sales Consultant
Héctor Leon was the perfect sales Consultant
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by avirginiau
Verified Customer
Verified Customer
Jul 20, 2025 -
Weston Nissan responded
It's wonderful hearing you had a nice experience at Weston Nissan. Hector enjoyued helping you out. Thank you for being our customer.
Excellent Service conrad was great i eloing us getting a
good deal ill recomend to my friends and family
good deal ill recomend to my friends and family
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by JSANTOS1201
Verified Customer
Verified Customer
Jul 13, 2025 -
Weston Nissan responded
Thank you for the 5 star review of Weston Nissan. Congrats on your new vehicle! Conrad enjoyed helping you when you were here.
Hector was extremely helpful, kind and direct.
He did everything to get us a good deal
He did everything to get us a good deal
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by samtheman1101
Jul 11, 2025 -
Weston Nissan responded
Thank you for the 5 star review of Weston Nissan. Hector appreciates your kind words. He always does a great job helping out our customers. It's wonderful having you as our customer. Congratulations on your new vehicle!
Excelente service.
Hector has very helpful and provided all the details and information. Made it and easy transaction.
Hector has very helpful and provided all the details and information. Made it and easy transaction.
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by Rom.koutnik
Jul 02, 2025 -
Weston Nissan responded
Thank you for sharing your experience. We appreciate you choosing Weston Nissan. Hope to see you again.
Nissan is the best!
They are always available to assist me with my needs with my vehicle. Will come back soon!
They are always available to assist me with my needs with my vehicle. Will come back soon!
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by Kingleonidas109
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Weston Nissan responded
We truly appreciate you choosing us!
I had a great experience purchasing my vehicle at Weston
Nissan. From start to finish, the process was smooth, transparent, and hassle-free. I especially want to thank my salesperson, Hector Leon, for his p
Nissan. From start to finish, the process was smooth, transparent, and hassle-free. I especially want to thank my salesperson, Hector Leon, for his professionalism, patience, and dedication. He was extremely helpful, answered all my questions, and made sure I felt comfortable every step of the way. It’s rare to come across someone who truly goes the extra mile for their customers. Thank you, Hector, and the entire Weston Nissan team for an outstanding experience. I highly recommend them to anyone looking for a new or pre-owned vehicle!
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by Luciaojedaportillo
Jun 29, 2025 -
Weston Nissan responded
We greatly appreciate the kind review of your visit to Weston Nissan, and the compliments for Hector Leon. Hector does his best to make sure each customer has a great expereince with us. He does a top notch job. Congratulations for finding a vehicle you love at Weston Nissan!