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Javier Cruz
Javier Cruz at Jenkins Mitsubishi
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Javier Cruz

Sales & Leasing Consultant

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

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5.0
21 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

2024 Consumer Satisfaction Award - 3 Years in a row

2024 Outlander PHEV Expert Certified

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Employee Video

5.0

21 Reviews

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21 Reviews of Javier Cruz

June 04, 2024

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Employee Rating

Since we got there Javier Cruz was very professional, he was very attentive and very patient with us. He showed us all the cars available and he was very kind. More

by Wanda &Jaime Santana
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Recommend Dealer
Yes

Other Employees Tagged: Trey Rolfson, Sean Wilson

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June 04, 2024

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Excellent customer service. Everyone was so helpful and friendly specially Javier Cruz. Highly recommend this place. More

by Xavier.Castanon25
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

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June 04, 2024

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Amazing experience! I definitely recommend to anyone looking to purchase a vehicle regardless of if it’s a Mitsubishi or one of the other vehicles offered at their lot! More

by Jhoffmann98
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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June 03, 2024

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Professional and friendly environment, Javier was able to answer all my car questions..and James and Trey work with me to get me a deal that I be comfortable with More

by flacoj1969
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Trey Rolfson, James Sheffield, Sierra Freudenthal

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Jun 04, 2024

Jenkins Mitsubishi responded

Hi, We're delighted to hear that you had a professional and friendly experience at Jenkins Mitsubishi! Thank you for recognizing Javier, James, and Trey for their excellent service. If you have any further questions or need assistance, feel free to reach out.

June 02, 2024

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Amazing service and very knowledgeable staff. I’m very happy with my purchase, thank you. More

by Xavier.Castanon25
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

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Jun 04, 2024

Jenkins Mitsubishi responded

Hi Xavier, Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our knowledgeable staff. We're delighted that you're happy with your purchase. If you ever need anything else, don't hesitate to reach out.

May 30, 2024

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Wonderful service from Javier Cruz, we are in love with our Outlander 2024, we are pleased with the service and the car. Thanks More

by jbulli637
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

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May 31, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that Javier Cruz provided you with wonderful service and that you're in love with your new Outlander 2024. We're glad you're pleased with both the service and the car. We appreciate your business and hope you enjoy every mile in your new ride!

May 29, 2024

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they take too long to get you out of the dealership. Way way too long More

by goatman1965
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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May 30, 2024

Jenkins Mitsubishi responded

Hello, thank you for sharing your feedback with us. We're sorry to hear about your experience regarding the wait time at the dealership. We're constantly working to improve our processes and ensure a smoother and faster experience for our customers. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out.

May 26, 2024

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Amazing experience. Best experience I have ever had in a dealership. Javier my salesman, the sales manager, everyone was very professional. Will buy my next vehicle here More

by kafreema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Rolfson, Dave Ashmore, Sean Wilson

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May 26, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your fantastic feedback! We're thrilled to hear that you had an amazing experience at Jenkins Mitsubishi. We're glad that Javier, the sales manager, and the rest of our team provided you with professional service. We look forward to assisting you with your next vehicle purchase!

May 14, 2024

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Sales and finance made it easy. We did have to wait longer than expected to see finance. After seeing them it went well. Would recommend Jenkins to anyone. More

by engel.bryan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

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May 15, 2024

Jenkins Mitsubishi responded

Hi Bryan, Thanks for your feedback! We're pleased to hear that our sales and finance teams made your experience easy overall. We apologize for the wait during the finance process but are glad it went well once you got there. Your recommendation means a lot to us! If you need anything else, just let us know.

May 14, 2024

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My family and I we were taken very good care off, starting from the sales person to the financial person and the dealership itself . thank you. More

by CARRILLOHECTOR83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro

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May 14, 2024

Jenkins Mitsubishi responded

Hello, We're delighted to hear that you and your family had such a positive experience with us! Thank you for choosing our dealership, and we appreciate your kind words. If you need anything in the future, don't hesitate to reach out.

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