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Javier Quintero
Javier Quintero at Shamaley Ford
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Javier Quintero

Inventory Control Mgr (New & Pre-Owned

Shamaley Ford

11301 Gateway W
El Paso, TX 79936

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4.4
27 Reviews
4.4

27 Reviews

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27 Reviews of Javier Quintero

May 01, 2025

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Employee Rating

I Fel god and they answer all my questions the mechanic are all professionall I like it 👍👍👍 More

by Tarinjosec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom

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April 24, 2025

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I waited about 2 hours for an oil change and they don’t gave me the sticker that says when do I have to go back for another one. More

by Liz M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Hassoun, Monica Salom

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Apr 27, 2025

Shamaley Ford responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Sasha Martinez Customer Relations Director Shamaley Ford smartinez@group1auto.com

April 24, 2025

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They were persistent in finding out my car’s issue and finding the solution to it. More

by bacadavid38
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom , Eduardo Ruelas

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Apr 28, 2025

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 17, 2025

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The dealership had a well stock of trucks. Everything was just a great experience. The facility is modern clean More

by Albert.ornelas2378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom , Irma Espinosa

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Apr 19, 2025

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

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Employee Rating

Shamaley took care of my car needs. Thanks to my salesman Hugo Almanza for taking care of it, at a pretty good time too, since it was very busy. More

by fredrome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom , Hugo Almanza

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Apr 18, 2025

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2025

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Employee Rating

Good service, waiting was less than expected. Great prices. Staff were very cordial and attentive More

by Ejrubio2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom

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Apr 08, 2025

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 01, 2025

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Employee Rating

Staff was Friendly, very polite and helpful. Had a few questions and everyone asked helped answer my questions. Service advisor was great More

by blutwo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom

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Apr 05, 2025

Shamaley Ford responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

March 31, 2025

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Employee Rating

Shamley always provides a 5 star experience from the moment you walk in and the moment you leave. Have always brought my trucks here for service. More

by rickytann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun

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Apr 05, 2025

Shamaley Ford responded

Hello, thank you for your kind review, we are happy to pass along your comments to Shamley here at Shamaley Ford! Thank you again for leaving us this response!

March 31, 2025

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Employee Rating

The Dealership was very professionnel , Mechanic do there work ,and recommend more work is needed. More

by Art DeLaRiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom

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Apr 05, 2025

Shamaley Ford responded

Hi Art, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

March 27, 2025

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Employee Rating

great service great advisors great management. repair was quick and affordable and vehicle was left squeaky clean. 10/10 More

by DanielElvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom

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Mar 28, 2025

Shamaley Ford responded

Hi Danielelvira, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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