Jawad Al Zainati
Jawad Al Zainati at Mercedes-Benz of Littleton

Jawad Al Zainati

Service Manager

Mercedes-Benz of Littleton

8070 S Broadway
Littleton, CO 80122

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4.6
48 Reviews
4.6

48 Reviews

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48 Reviews of Jawad Al Zainati

June 13, 2025

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Employee Rating

I took the car in to have summer tires installed. I was charged for a 43 point inspection that I did not authorize. The cost was more than $500 and the car only has 16,000 miles. Also, I asked them t More

by BERNIEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Seubert

Jun 14, 2025

Mercedes-Benz of Littleton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 11, 2025

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Employee Rating

Excellent service. Great advisor and attentive to their customer service and needs. They always do wonderful work More

by GIGIPIDCOCK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 11, 2025

Mercedes-Benz of Littleton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Littleton. We look forward to having you as one of our valued customers for many more years to come! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 05, 2025

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Employee Rating

Mercedes Benz of Littleton is the best in town they take the time to spend with you from beginning to the end of your deal from sale team to the to the team and the managers even pop in and meet you More

by Donald Duck
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 06, 2025

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 04, 2025

Dealership Rating
Employee Rating

I can't say enough good things about this dealership! What sets them apart is their incredible commitment to customer convenience and care. The service experience here is simply exceptional. They actu More

by Jess CO
Recommend Dealer
Yes

Other Employees Tagged: Jerry Seubert

Jun 05, 2025

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 02, 2025

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Employee Rating

Great experience. On time, solid customer service. The updates on the work was great. I liked the video showing where they were in the process and what service they More

by MARK@THEVILLAGECASTLEPINES.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Seubert

Jun 02, 2025

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

May 30, 2025

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Employee Rating

Sold used inventory without disclosing issue. Oil in Cooling system. Right rear brake dragging / overheating. More

by TYLER.J.HEIDE
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jerry Seubert

Jun 03, 2025

Mercedes-Benz of Littleton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Team Mercedes-Benz of Littleton

May 24, 2025

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Employee Rating

Mercedes-Benz did a very comprehensive review of the car and gave me a written report so I knew every single thing that they looked at More

by dgmack57
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Seubert

May 24, 2025

Mercedes-Benz of Littleton responded

Thank you for choosing Mercedes-Benz of Littleton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

May 24, 2025

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Employee Rating

They told me exactly how long out would take and they delivered. They always outperform BMW in tens of service delivery and slats friendly. More

by kjb2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Seubert

May 24, 2025

Mercedes-Benz of Littleton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Littleton. We appreciate your business and hope to see you again soon! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

May 22, 2025

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Employee Rating

The best! ! I only trust Mercedes Benz of Littleton. I own 4 MB, I take them all for service there. Jerry Seubert Is truly the best manager of the service More

by alohacindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Seubert , Josh, Rory.

May 22, 2025

Mercedes-Benz of Littleton responded

Thanks for sharing about your experience with Mercedes-Benz of Littleton. We appreciate your business and hope to see you again soon! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

May 18, 2025

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Employee Rating

Quick and transparent was my experience. Loved the video that was sent to me during the initial review More

by ochocinco75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Mercedes-Benz of Littleton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Littleton. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

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