Jawad Al Zainati

The service I received when carrying my vehicle was excellent, the staff is highly trained to give you a good diagnosis excellent, the staff is highly trained to give you a good diagnosis More

by Sacuatio36 Verified Customer Verified Customer

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Excellent customer service. Rory is a very knowledgeable service advisor, fair and honest. Highly recommend! Rory is a very knowledgeable service advisor, fair and honest. Highly recommend! More

by SGUIET Verified Customer Verified Customer

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Mark, Aaron and Ali were phenomenal to work with. The dealership is very clean, and organized. I would recommend MBOL to anyone looking for a luxury car or van The dealership is very clean, and organized. I would recommend MBOL to anyone looking for a luxury car or van More

by CHRISSPANOS Verified Customer Verified Customer

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Friendly customer service, comfortable waiting area and the total service time was less than two hours the total service time was less than two hours More

by Bryanpeck43 Verified Customer Verified Customer

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Great fast service. Get your needs done here! I love how informative they are! Thanks Mercedes! Get your needs done here! I love how informative they are! Thanks Mercedes! More

by Teflontheedon Verified Customer Verified Customer

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Helpful staff. Clean facility. Easy scheduling. Timely service. Would recommend this Mercedes Benz service department. Clean facility. Easy scheduling. Timely service. Would recommend this Mercedes Benz service department. More

by shleca Verified Customer Verified Customer

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Love their service department. JEROME IS AMAZINGGGG and so is the rest of the service staff JEROME IS AMAZINGGGG and so is the rest of the service staff More

by KLYNN7721 Verified Customer Verified Customer

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Explained everything needed took care of business and got me back on the road super quick me back on the road super quick More

by JFBARNETT Verified Customer Verified Customer

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Professional staff. They were honest about the cause to the front brake grinding - missing caliper bolts (pads & rotors done 1/10/25 at the dealership). However, besid They were honest about the cause to the front brake grinding - missing caliper bolts (pads & rotors done 1/10/25 at the dealership). However, besides being told a discussion would be had with the tech who performed the work, I didn’t feel any compassion from the dealership about this very serious issue. This was a very serious mistake and fortunately, nothing bad happened. And, I was a little offended when I was forwarded an inspection report of work recommended. Why would I want to get more work done when our previous service was not completed correctly? More

by JDTANNER0527 Verified Customer Verified Customer

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Everyone was knowledgeable, helpful and courteous. Flip Gagerman was a founding win of knowledge without being pushy or overbearing. The service department was, and has always been, really helpful.!Th Flip Gagerman was a founding win of knowledge without being pushy or overbearing. The service department was, and has always been, really helpful.!The manager, Jawad, went beyond the pale to help us with an issue on our other Mercedes. We are grateful to Matt and the whole crew for another great Mercedes shopping and buying experience. More

by KLBARRY87 Verified Customer Verified Customer

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