Jay Brown

Ms Nellie was Very. Professional,knowledgeable, friendly and engaged with my needs for a black SUV. Professional,knowledgeable, friendly and engaged with my needs for a black SUV. More

by cynthiajonesalle Verified Customer Verified Customer

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Jay Brown, the best sales consultant we ever delt with. Very professional and super nice. I will recommend Westside Lexus to our friends. Best wishes to all! Very professional and super nice. I will recommend Westside Lexus to our friends. Best wishes to all! More

by cv1 Verified Customer Verified Customer

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Great People Jay and Anil really were the best helping me throughout the process much thanks to the both of them. throughout the process much thanks to the both of them. More

by JAMES.GREEN29 Verified Customer Verified Customer

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Very professional, courteous, and easy to work with. The process was very smooth and efficient. The process was very smooth and efficient. More

by johncilia Verified Customer Verified Customer

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I had the absolute pleasure of working with Jay, the Internet Sales Manager, and Sterling, the Finance Associate, at Lexus Westside, and I cannot speak highly enough of their professionalism, dedication Internet Sales Manager, and Sterling, the Finance Associate, at Lexus Westside, and I cannot speak highly enough of their professionalism, dedication, and efficiency. Buying a car can often feel like a drawn-out and exhausting process, but Jay and Sterling completely redefined that experience for me. From start to finish, the purchasing process was handled with such precision and organization that the entire transaction took only about 45 minutes — truly remarkable. Jay set the tone from the beginning with his clear communication and genuine commitment to making the process smooth. He was transparent, attentive, and respectful of my time, which I greatly appreciated. Every detail was explained thoroughly yet efficiently, and he anticipated questions before I even had to ask. It was clear that he values his customers and takes pride in ensuring that they feel confident and informed throughout the process. When it came time to finalize the purchase, Sterling stepped in and carried that same level of professionalism through to the finish line. Finance is often the most time-consuming part of any car purchase, but Sterling streamlined everything perfectly. He was organized, prepared, and incredibly knowledgeable, walking me through each document with clarity while keeping the process moving quickly. Despite the short time frame, I never once felt rushed or overlooked — everything was handled with accuracy and care. What impressed me most was not just the speed of the process, but how seamless it all felt. Jay and Sterling worked as a team to ensure that there were no unnecessary delays, and their dedication to efficiency without sacrificing quality was evident. In under an hour, I was driving away in my new Lexus with complete confidence in my decision and gratitude for the experience. I wholeheartedly recommend Lexus Westside, and especially Jay and Sterling, to anyone looking for a hassle-free, professional, and truly enjoyable car-buying experience. Their level of service sets a new standard. More

by Jacobi_08 Verified Customer Verified Customer

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Jay was easy to work with and had me in & out in 30 minutes when I came back to sign the paperwork. minutes when I came back to sign the paperwork. More

by corrie1 Verified Customer Verified Customer

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Extremely prompt responses to questions from Jay Brown prior to coming to the dealership. He sent me the information on the cars that were available which allowed me to narrow my search prior to going to prior to coming to the dealership. He sent me the information on the cars that were available which allowed me to narrow my search prior to going to the dealership. Rafael Garcia assisted me at the dealership and was knowledgeable, courteous and friendly. Overall phenomenal experience. More

by kharris20 Verified Customer Verified Customer

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Jay Brown kept me informed through the entire process; from waitlist to delivery. During delivery he accommodated my late works hours by staying late. He took the extra time to thoroughly answer my ques from waitlist to delivery. During delivery he accommodated my late works hours by staying late. He took the extra time to thoroughly answer my questions and was not rushed to go through the entire delivery process. I would not hesitate to buy another Lexus from Westside or direct friends to Westside. More

by chiusr Verified Customer Verified Customer

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I had a great experience at West side Lexus. Jay Brown was quick, friendly, and made the whole process smooth and easy. He was very helpful over the phone before I came in, answered all my quest Jay Brown was quick, friendly, and made the whole process smooth and easy. He was very helpful over the phone before I came in, answered all my questions, and made sure everything was ready for my appointment. When I arrived, the process was seamless—I was in and out within two hours. Excellent customer service. Highly recommend! More

by aliciac022 Verified Customer Verified Customer

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If you are lucky to get the right sales person, you will be very happy. be very happy. More

by michele_broom Verified Customer Verified Customer

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